Program Manager, Medical Reserve Corps (MRC)

About the role

The Medical Reserve Corps (MRC) program establishes a network of medical and non-medical volunteers to strengthen public health and emergency response by building community resilience and better equipping residents to respond to terrorist attacks and other threats faced by the region. The MRC Program Manager is responsible for enhancing the region's healthcare response capabilities.

Responsibilities

• Plans, implements and coordinates the ongoing recruitment and program initiatives for medical and non-medical MRC volunteers
• Oversees and manages grants, grant applications and reports, as well as program development and evaluation
• Identifies opportunities for volunteer activities, and promotes and coordinates volunteer involvement in emergency trainings, drills, exercises, and other volunteer opportunities throughout the area
• Develops and maintains the HCPH MRC’s Training and Exercise Plan in conjunction with HCPH PHPR Training and Exercise Team
• Maintains a database of Medical Reserve Corps members and verifies volunteer credentials, as well as develops regular reports summarizing MRC membership and activities
• Led PHPR efforts in plan development, policy creation and updating, and program evaluation on a biannual basis for the MRC Program
• Maintains a high degree of proficiency within the incident management framework, and other duties as assigned, including special tasks involved in preparing for and responding to an emergency event

Requirements

• Education: Bachelor’s Degree from an accredited college or university
• Experience: At least one (1) year of experience with any of the following:
• Communications, public speaking, and technical writing
• Program planning, implementation, and evaluation
• Community engagement, outreach, and volunteer management/organizing community volunteers
• Community engagement with faith-based organizations, educational institutions, healthcare, and non-profits
• Knowledge, Skills & Abilities: Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook); Excellent communication skills (verbal & written); Ability to maintain confidentiality when dealing with sensitive information; Knowledge of the principles and practice of emergency response planning, training, and exercising; Must possess ability to work effectively and collaboratively with a variety of stakeholders both internal and external; Must have ability to demonstrate leadership skills in previous work experience; Knowledge of volunteer management, recruitment, training, retention and recognition; Ability to conduct presentations and speak in public; Ability to implement program policies, rules, regulations and procedures; Ability to work outside normal business hours (evenings and weekends)
• Core Competencies: Data Analytics and Assessment Skills; Policy Development and Program Planning Skills; Communication Skills; Health Advancement Skills; Community Partnership Skills; Public Health Science Skills; Management and Finance Skills; Leadership and Systems Thinking Skills

Qualifications

Harris County is an Equal Opportunity Employer. Applicants must be able to perform duties assigned during emergencies competently. Must be able to adapt to other duties as assigned. Must be able to work in the field when required. Persons in this position frequently lift, carry, push and pull objects weighing up to 10 lbs. They also occasionally move objects weighing up to 20 lbs., and sometimes, but rarely, up to 50 lbs. Must be able to work extended hours for a minimum of 96 hours. The incumbent must be able to work in the field when required.

General Information

• Position Type, and Typical Hours of Work: Full-Time | Grant Funded
• Monday – Friday | 8 am – 5 pm
• Others days and hours as necessary.
• May be required to work long and irregular hours, including weekends and holidays.
• Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Recruitment, response, outreach, training, and exercise activities could be outdoors or in a warehouse with various public health response equipment, partners, and volunteers.
• Work Location: Harris County Public Health (1111 Fannin, Houston, 77002)