Medical Program Manager & Instructor

Job Summary

Towson University (TU) is a top-100 public university and one of the nation's great colleges to work for. Located north of Baltimore, TU enrolls over 19,000 students and is the second-largest university in the University System of Maryland. The Medical Program Manager & Instructor supports instructional quality, student success, instructor engagement, and program growth through hands-on leadership and collaboration with faculty, students, clinical partners, and community stakeholders.

Responsibilities

• Supply and Lab Management
• Oversee laboratory management, including organizing and evaluating inventory, ordering and maintaining supplies, managing supply closets, and maintaining up-to-date supply listings to support instruction.
• Cook repair and maintenance of medical equipment and task trainers.
• Prepare and manage laboratory spaces at satellite campuses, including regular visits to campus locations as needed.
• Oversee inventory and distribution of student and instructor uniforms.
• Instructor Management
• Meet with instructional teams prior to course starts to review expectations, schedules, and course delivery.
• Consult with instructors regarding curriculum and material updates.
• Maintain and update course syllabi and instructional documentation.
• Identify and recruit subject matter experts qualified to provide clinical instruction.
• Colebrate onboarding and orientation for new clinical instructors.
• Collect, review, and assess course and instructor evaluations to support continuous improvement initiatives.
• Externship Management
• Manage externship placement processes for healthcare programs.
• Provide externship overviews and expectations to students during the first week of class.
• Match students with externship sites based on student interest, availability, and partner capacity.
• Communicate with externship placement coordinators to confirm placements, start dates, and successful onboarding.
• Aid in resolving student attendance, professionalism, or behavioral concerns during externships.
• Collaborate with program support staff to review timesheets and ensure completion of externship requirements.
• Follow up with externship partners regarding student performance and potential employment opportunities.
• Student Support
• Provide ongoing student support for CCMA, EKG, and related healthcare programs.
• Hold regular weekly office hours for student advising and academic support.
• Monitor student progress within self-paced learning management systems for NHA courses and proactively contact students who are behind or not meeting expectations.
• Address student attendance, conduct, and performance concerns throughout the program lifecycle.
• Instruction
• Provide classroom, laboratory, and/or hybrid instruction for up to 200 instructional hours annually for CCMA, EKG, Phlebotomy courses.
• Deliver engaging, hands-on healthcare instruction aligned with industry standards and certification requirements.
• Prepare instructional materials, assessments, and learning activities that support student success and workforce readiness.

Qualifications and Skills

• Bachelor's degree.
• Three years of experience.
• Current healthcare credential or certification relevant to the instructional area required.
• Teaching, training, or workforce development experience preferred.
• Strong organizational, communication, and project management skills.
• Ability to manage multiple priorities and work collaboratively with instructors, students, and external partners.
• Proficiency with Microsoft Office Suite and administrative systems.
• Experience with learning management systems, like blackboard.
• Familiarity with NHA.

Salary and Benefits

Salary at $50,217 based on a 30 hour work week. Contractual employees scheduled to work 30 or more hours per week may be eligible for subsidized health benefits coverage. Information on contingent benefits can be found here.