Program Manager II, GTM Operations

What You’ll Do

• Drive strategic, cross-functional GTM programs spanning multiple product lines, enabling scalable multi-product selling motions and expansion into new verticals.
• Redesign and optimize frontline workflows within Salesforce and related systems to reduce tech debt, eliminate redundancy, and improve funnel conversion and operational efficiency.
• Partner closely with Sales, Marketing, Finance, and Systems Operations to align on go-to-market strategy, planning, and execution.
• Lead stakeholder alignment and change management across the GTM organization, ensuring initiatives are clearly communicated, operationalized effectively, and adopted by frontline teams.
• Deploy and scale AI-driven workflow solutions that improve frontline team productivity — embedding automation, intelligent insights, and tooling enhancements directly into day-to-day workflows to reduce friction and increase impact.
• Build executive-ready analyses and KPI-driven recommendations that inform prioritization, performance tracking, and identification of high-leverage growth opportunities.
• Partner with senior leadership to define priorities, track business performance, and identify scalable levers for growth.

What You’ve Done

• 4–6+ years of professional experience, including 2–3+ years in Sales Operations, Revenue Operations, or a related GTM function.
• Experience in a high-growth or startup environment, ideally supporting multi-product or multi-segment sales motions in a vertical SaaS environment.
• Strong working knowledge of Salesforce, Sigma, and other GTM systems and analytics tools.
• Implemented automation or AI-enabled workflow improvements that enhanced frontline productivity.
• Led complex, cross-functional programs from strategy through execution, delivering measurable improvements in efficiency, productivity, or funnel conversion.
• Translated business needs into scalable system and process enhancements within Salesforce or similar platforms.
• Used data to diagnose root causes, define KPIs, and influence leadership decisions with structured, executive-ready recommendations.
• Succinctly and clearly articulate and simplify complex issues, from the frontline to the board room.
• Successfully navigated ambiguity, competing priorities, and organizational change while maintaining forward momentum.