Program Manager, GTM Systems

About the role

Anthropic's GTM Systems team builds and operates the systems and processes behind the company's go-to-market motion. As a Program Manager on the team, you'll own cross-functional coordination across concurrent systems initiatives, aligning stakeholders, running quarterly business reviews, and ensuring every program stays tied to its business outcome.

Responsibilities

• Own cross-functional coordination across concurrent GTM systems programs, including CPQ, deployment tracking, account data quality, and compliance-driven process change
• Prepare and run quarterly business reviews for GTM systems initiatives, and drive the decisions and follow-ups that come out of them
• Partner with operational leads and stakeholders across Sales, Customer Success, Revenue Operations, Deal Desk, and Business Technology to keep programs aligned and moving
• Translate between technical implementation detail and executive priorities in both directions, so engineers understand the business context and leadership understands the trade-offs
• Define and track the business outcome each program exists to drive, along with how it's measured, and hold programs to it
• Agregate and maintain the documentation, plans, and status views that keep cross-functional initiatives coherent
• Surface risks, dependencies, and competing priorities early, and drive them to resolution without direct authority over the teams involved

Requirements

• Hands-on experience with GTM processes at a software or technology company — lead-to-cash, quote-to-cash, renewal and expansion motions, or customer health
• Working understanding of how systems such as Salesforce, CPQ platforms, or customer success tools support those processes
• Track record of owning cross-functional alignment with senior stakeholders — running recurring business reviews, facilitating rooms with competing priorities, and driving decisions without direct authority
• Strong program management fundamentals: planning, tracking, dependency and risk management
• Clear written and verbal communication, with the ability to move between technical detail and executive summary depending on the audience
• Work effectively in fast-moving environments with high ambiguity, including where process doesn't exist yet
• Excited about Anthropic's mission to develop AI that is safe and beneficial

Qualifications

• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Pay

The annual compensation range for this role is $235,000 - $300,000 USD.

Benefits

Annual vacation, parental leave, flexible working hours, and a lovely office space are offered. Optional equity donation matching is also available.

Schedule

Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Location-based hybrid policy

We are a public benefit corporation headquartered in San Francisco.

Application Instructions

For more information, visit anthropic.com/careers.