Program Manager - Global Accounts

Job Overview

We are seeking a highly motivated Program Manager to serve as the primary interface between our organization and large strategic customers. This role will ensure alignment between R&D, operations, supply chain and customer expectations across new product introductions, prototype builds, and mass production support.

Responsibilities

• Act as the focal point for all program-related matters for the assigned strategic customer.
• Lead regular customer meetings and communications on program status, action items, issues, and risks.
• Translate customer requirements into actionable internal plans and ensure mutual alignment.
• Monitor program progress, risks, and issues, and implement corrective actions as needed.
• Drive internal alignment across R&D, FAEs, Product Management, Manufacturing, Quality, and Supply Chain to support customer opportunities and program commitments.
• Support program execution by tracking customer-impacting milestones and escalating risks that could affect customer delivery or revenue.
• Ensure commercial readiness during the transition from development to production, including prototype availability and early manufacturing ramp-up, in coordination with program owners.
• Support ongoing production products for this customer, providing visibility to internal teams on issues, changes, or escalations.
• Coordinate engineering changes, quality investigations, and customer inquiries on released products.
• Track KPIs such as delivery performance, quality metrics, and response time for this customer’s product portfolio.

Basic Qualifications

• Bachelor's degree in engineering, business, or related field (technical degree preferred).
• Strong partner facing experience with demonstrated ability to manage large, complex customers, suppliers or programs.
• Comfortable working across functional boundaries including engineers and technical teams; able to bridge business and technical conversations.
• Proven ability to manage multiple projects and prioritize tasks in a fast-paced environment.
• Experience using program management tools (e.g., MS Project, Smartsheet, or similar platforms).

Desired Characteristics

• 3+ years of experience in program/project management, ideally in power electronics or a related technology field.
• Excellent communication, organization, and problem-solving skills.
• Experience with datacenter customers or industry.
• Solid understanding of product development processes, from concept through production.
• Experience working in a matrixed, global organization.

ELIGIBILTY REQUIREMENTS

OmniOn Power will only employ those who are legally authorized to work in the United States for this opening. We will not sponsor individuals for employment visas, now or in the future, for this job opening.