Program Manager (Executive Briefing)

Key Responsibilities

• Program & Executive Engagement Execution Partner with Executive Engagement Managers to plan and execute executive engagements, serving as a core contributor throughout the engagement lifecycle.
• Own assigned executive engagement logistics end to end, translating engagement objectives into clear execution plans.
• Participate in planning calls with internal engagement owners to align on scope, requirements, timelines, and success criteria.
• Coverage of multiple concurrent executive engagements, prioritizing work and making real-time decisions to ensure smooth execution.

Pre-Engagement Planning & Coordination

• Logistical planning for executive engagements, including catering, room reservations, accessibility accommodations, and on-site readiness.
• Manage speaker logistics by coordinating schedules, sending calendar invitations, and confirming participation.
• Prepare and publish engagement agendas using standard templates, ensuring accuracy and alignment with the final program flow.
• Support presentation readiness by coordinating slide assembly and ensuring materials are complete and available.
• Lead pre-engagement walkthroughs with account teams to ensure familiarity with space, flow, and in-room technology.
• Serve as a knowledgeable resource by providing approved recommendations for dining, hotels, and transportation when requested.

On-Site Executive Engagement Leadership

• Serve as a primary on-site lead during assigned executive engagements, ensuring all logistics, timing, and transitions are executed seamlessly.
• Welcome and guide customers through the executive engagement experience, reinforcing a polished and professional first impression.
• Oversee room setup and breakdown, including agendas, name tents, gifts, and other engagement materials.
• Act as the point of contact for catering and A/V needs, proactively addressing issues before they escalate.
• Partner with Executive Engagement Managers to resolve issues in real time and escalate appropriately when needed.

Continuous Improvement & Program Support

• Contribute to post-engagement follow-up and closeout activities as needed.
• Identify opportunities to improve processes, tools, and execution standards across the Executive Engagement Program.
• Maintain high standards of organization, accuracy, and attention to detail across all assigned work.
• Demonstrate ownership, accountability, and sound judgment in a dynamic, high-expectation environment.

Requirements

• A minimum of 3 years of experience in event coordination.
• Prior experience in event coordination, customer service, or a related field.
• Prior experience working in an executive briefing center or scheduling events with executives strongly preferred.
• Experience working in a corporate environment is a plus.

Qualifications

• Strong organizational and time management skills with the ability to manage multiple priorities simultaneously.
• Clear, confident communicator with strong interpersonal skills.
• Ability to work independently, make decisions, and take ownership of assigned programs.
• Proficiency with Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint).
• Experience working with scheduling tools, calendars, and collaboration platforms.
• Experience working with executive briefing platforms/tools such as BriefingSource strongly preferred.
• Familiarity with SharePoint and collaboration/workflow management tools preferred.

Attributes

• Executive presence and professionalism when engaging with senior leaders and external customers.
• Customer-obsessed mindset with a strong focus on quality and outcomes.
• Action-oriented with a sense of urgency and follow-through.
• Proactive self-starter who anticipates needs and addresses issues before they arise.
• Proven ability to multitask and triage competing priorities in a fast-paced environment.
• Flexible and adaptable based on engagement schedules and business needs.

Working Conditions

• Full-time, on-site role based at the Executive Briefing Center at client office in NYC.
• Executive engagements primarily occur Tuesday through Thursday, with occasional Monday or Friday engagements.
• Ability to lift up to 50 lbs.

Compensation Range

Compensation Range: $120k - $126k annually

This pay range is Client-specific for the opening advertised. The identity of the Client will be disclosed if you are selected to move forward in the hiring process.

Benefits

• Employer contributions toward the cost of employee-only medical and dental premiums.
• Vision - opt-in available.
• 401(k).
• PTO.
• Laptop.
• Life Insurance, Disability Insurance, AD&D coverage.
• Short-term Disability, Accident, Cancer/Critical Illness, Pet insurance - opt in available.

This is an onsite contract going through 12/31/26 with likelihood to extend - Must be able to work onsite in NYC