Program Manager - Client Specific Training

Role Summary

The Program Manager will oversee the successful execution of a new client-mandated training program for field leadership, starting with a multi-site pilot and scaling into a long-term, jobsite-driven training program. This role involves managing end-to-end coordination, stakeholder communication, and quality assurance across sites and phases. The Manager serves as the central connector between jobsite leadership, facilitators, administrative staff, and the workforce development team to ensure consistency, engagement, and continuous improvement.

Key Role Responsibilities - Core

• Partners with HR, Operations leaders, and other key stakeholders to ensure successful implementation and execution of client-developed and mandated field leadership training program.
• Delivers regular reporting and analytics on training efforts, including recommending strategies for continuous improvement to leaders.
• Lead cross-functional and multi-jobsite planning, scheduling, and execution for pilot and long-term training rollouts.
• Serve as the point of contact for all roles involved in training delivery.
• Provide onsite support during major milestones (kickoff, mid-program, program completion, and final debrief).
• Determine resources for program training across each project site.
• Facilitate or co-facilitate the program launch/kickoff, training sessions (occasionally), and set the tone for training expectations.
• Lead and continuously improve the onboarding and orientation process for the training.
• Maintain quality of training delivery, ensuring engagement and adherence to brand and performance standards. Schedule and lead pilot check-ins, collecting feedback and implementing changes for full program implementation.

Financial Management

Maintains and manages fiscal records and follows procedures to ensure effective and efficient operations. Makes operational decisions in light of broader financial goals and constraints. Proactively monitors and interprets ongoing financial performance and responds appropriately.

Managing Others

• Inspires a sense of team in the work environment. Utilizes communication and conflict resolution skills to foster teamwork and collaboration. Models a positive and professional attitude, maintaining composure under pressure.
• Communicates and explains goals and encourages and motivates team performance and productivity in alignment with broader work program and corporate goals and plans. Leads and facilitates effective team meetings. Recognizes individual and team accomplishments.
• Affirms and manages quality of work produced by team.
• Creates, monitors, and manages scheduling; directs assignments and goal setting for optimal productivity and resource management.
• Participates in a range of talent management activities, which may include responsibilities such as evaluating and managing performance, providing formal and informal feedback, recruiting and staffing, employee learning and development, addressing employee relations risks and issues, etc.
• Provides feedback and coaching to support individual employee performance, learning and career development.
• Removes obstacles and solves problems and addresses escalated issues from team members to optimize team performance and productivity.
• Serves as a change agent by supporting corporate and work program change initiatives. Models and communicates positive approaches to adapting to change.

Knowledge, Skills & Abilities

• Proven experience in training and development, preferably within the construction industry.
• Demonstrated knowledge of needs assessment, program design, implementation, metrics and reporting and compliance.
• Knowledge of training and development best practices.
• Organization skills.
• Ability to adapt to change.
• Ability to deliver quality through attention to detail.
• Ability to be proactive and resourceful.
• Ability to facilitate meetings and build consensus in a classroom or virtual setting.
• Ability to speak confidently in large groups with executive presence.
• Ability to build and maintain effective partnerships with various stakeholders, internally and externally.
• Ability to build relationships and work collaboratively within a team, internally and externally.
• Ability to prioritize multiple projects in a fast-paced environment.
• Ability to perform work accurately and completely, and in a timely manner.
• Communication skills, verbal and written (Advanced).

Education

• Bachelor’s degree in human resources, education, business administration, construction management or related field (Required).
• In lieu of the above requirements, equivalent relevant experience will be considered.

Experience

• 8+ years of experience in human resources or related field (Required).
• Construction industry experience (Preferred).
• Exposure to learning and development or training (Preferred).

Working Environment

• May require extensive periods of overnight travel.
• Must be able to lift up to 10 pounds.
• Normal office environment or jobsite office.
• Frequent activity: Sitting, Viewing Computer Screen.
• Occasional activity: Standing, Walking, Bending, Climbing, Reaching above Shoulder.

Benefits Information

The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details.

JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category.

JE Dunn Construction is a background screening, drug-free workplace.