Program Manager AWS DC Ops, Program Manager DC Operations, ATL150

This role is within the AWS GovCloud region, which restricts logical access to U.S. Citizens only (access from outside the United States is not permitted).

About the role

Amazon is looking for a Program Manager with a strong delivery record and proven program management experience to own strategic, tactical, cross-functional programs in Data Center Operations. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to management on status, risks, and process changes. Cross-team coordination, project management, and executive presentation skills are essential.

The ideal candidate will leverage extensive program management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead programs from conception to completion. You will identify critical business opportunities and challenges, devise innovative solutions, and work closely with internal teams and stakeholders to harmonize efforts toward common goals.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. You’ll join a diverse team of engineers, supply chain specialists, security experts, and operations managers to help deliver the highest standards for safety, security, and capacity at the lowest possible cost for our customers.

Responsibilities

• Manage and oversee various cross-functional programs, ensuring successful delivery.
• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.
• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.
• Foster collaboration to optimize resource allocation and project success.
• Bridge gaps in team dynamics, processes, and systems, preventing common program pitfalls.
• Identify and mitigate risks, preventing them from escalating into major issues.
• Regularly communicate with managers, business leaders, and other stakeholders to support key business initiatives.
• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.

Requirements

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.
• 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience.
• Experience working directly with business teams to utilize metrics and analysis to determine improvement opportunities.
• Experience communicating with a wide range of stakeholders, including colleagues and leadership, or experience managing teams.

Preferred Qualifications

• 5+ years of project management in data centers or comparable critical infrastructure/operations experience.
• Knowledge of data center infrastructure design, operations, or delivery.
• Knowledge of engineering documentation, electrical diagrams, and standard operating procedures.
• Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA.
• Experience in data center engineering or operations, or experience in electrical or mechanical engineering.
• Experience reading and interpreting construction drawings and specifications, or experience in construction or project management.

Pay

Base salary range: $111,300.00 - $186,100.00 USD annually. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and comprehensive benefits such as health insurance, 401(k) matching, paid time off, and parental leave.

Benefits

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, with options for supplemental life plans).
• Employee Assistance Program (EAP) and Mental Health Support.
• Medical Advice Line and Flexible Spending Accounts.
• Adoption and Surrogacy Reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.