Program Manager

About the role

The Residential Program Manager at Community Options, Inc. oversees a team to provide personalized care to individuals with intellectual and developmental disabilities. Key responsibilities include managing staff schedules, ensuring quality care, communicating with families, and maintaining a safe environment.

Responsibilities

• Manage staff schedules and ensure adequate staffing levels
• Support team performance through effective communication, training, performance management, staff meetings, and employee recognition
• Develop and implement activity programs including the Meaningful Day curriculum
• Communicate with families and guardians of individuals we support as needed
• Ensure individuals are supported according to their Individual Service Plans (ISPs) and Personal Care Plans (PCPs), including medication management, meal planning, and behavior management
• Maintain accurate and timely documentation and billable records
• Monitor the health and medical needs of individuals and report any concerns immediately
• Manage relationships with families and guardians of individuals in our care
• Ensure work locations and vehicles are clean, well-maintained, and stocked with necessary supplies
• Handle additional tasks as assigned

Requirements

• Bachelor's degree preferred; High school diploma or equivalent required
• Two years' full-time work experience in supporting people with disabilities
• Valid driver’s license with a satisfactory driving record
• Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities

Qualifications

• Strong leadership and interpersonal skills
• Ability to manage multiple tasks and priorities
• Experience working with individuals with intellectual and developmental disabilities
• Effective communication and problem-solving skills

Skills

• Excellent communication and interpersonal skills
• Strong organizational and time-management skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite

Benefits

• Competitive insurance benefits (Medical, Dental, Vision)
• Paid holidays, including a birthday holiday
• Generous paid time off (PTO)
• Employee incentive and discount programs
• 403(b) retirement plan

Pay

$46,000 per year

Schedule

Schedule may change due to business needs and may include evening and weekend hours. May be required to be on-call in cooperation with other management staff.