Program Manager 4, Program Management, Comcast Business

About the Role

This role requires a deep understanding of program scope and meticulous planning to align with organizational goals. It involves collaborative cross-functional team engagement, development of comprehensive program plans, proactive risk management, resource allocation, and guiding programs to successful completion within set timelines.

Responsibilities

• Understand program scope, participate in planning milestones, and align with business and budgetary requirements.
• Identify and secure participation from cross-functional teams for effective program integration and execution.
• Develop and maintain detailed program plans, ensuring accurate and up-to-date program documentation.
• Schedule and manage workstreams for comprehensive program deployment from start to finish.
• Manage program critical paths and dependencies, while developing goals and success criteria with stakeholders.
• Analyze risks, establish contingency plans, and take corrective actions to mitigate potential program disruptions.
• Allocate resources efficiently to support program objectives and assist in forecasting budget and resource needs.
• Escalate issues timely for management review and balance program scope, time, and costs effectively.
• Consistently exercise independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance; ability to work nights and weekends, variable schedule(s) as necessary.
• Understand and apply Comcast's Operating Principles as guidelines for how you perform your job.
• Own the customer experience by putting customers first and providing seamless digital options at every touchpoint.
• Be an enthusiastic learner, user, and advocate of Comcast’s game-changing technology, products, and services.
• Collaborate and be open to new ideas to achieve big results as a team.
• Participate actively in the Net Promoter System to incorporate employee and customer feedback.
• Drive results and growth while supporting a culture of inclusion.
• Perform other duties and responsibilities as assigned.

Requirements

• Bachelor's Degree (preferred) or a combination of relevant coursework and extensive professional experience.
• 7-10 years of relevant work experience.

Skills

• Cross-Team Collaboration
• Technical Acumen
• Customer Interaction Management
• Multiple Project Management

Pay

This role can be performed in Colorado and Illinois with a pay range of $92,922.36 - $153,321.89. Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Base pay is one part of the Total Rewards that Comcast provides. Most sales positions are eligible for a Commission, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class benefits to eligible employees.

Benefits

Comcast offers a comprehensive benefits package designed to support employees physically, financially, and emotionally. Benefits include a variety of options, expert guidance, and tools personalized to meet individual needs, helping employees through life’s milestones and everyday challenges.