Program Management, Operations Manager

Key Responsibilities

• Maintain an integrated operational view of program requirements, staffing, technical activities, facilities support, logistics, security, and customer priorities.
• Cook up and track program activities across multiple functional areas to ensure schedule adherence, resource alignment, and mission continuity.
• Lead requirements management activities, ensuring customer requirements are documented, communicated, prioritized, and executed across the program.
• Develop and maintain program operational metrics, action item trackers, risk registers, dependency logs, and executive-level status reports.
• Coordinate workforce planning activities, including staffing requirements, onboarding, personnel movements, surge support, and resource forecasting.
• Serve as the primary operational interface between program leadership, functional managers, subcontractors, and customer stakeholders.
• Facilitate cross-functional meetings, operational reviews, and integrated planning sessions to drive accountability and timely issue resolution.
• Identify operational risks, resource constraints, and execution gaps; develop mitigation strategies and corrective action plans.
• Support program financial and resource planning activities through workforce utilization tracking, subcontractor coordination, and operational forecasting.
• Ensure compliance with program policies, security requirements, contractual obligations, and organizational procedures.

Subcontractor Management Responsibilities

• Lead subcontractor performance management activities to ensure fulfillment of contractual obligations, program requirements, and service-level expectations.
• Monitor subcontractor staffing, deliverables, milestones, quality standards, and operational performance.
• Conduct regular performance reviews and status meetings with subcontractor leadership to address issues, risks, and corrective actions.
• Ensure subcontractor personnel maintain required qualifications, clearances, training, and readiness to support mission requirements.
• Coordinate subcontractor onboarding, access requirements, facilities support, logistics needs, and workforce planning activities.
• Track subcontractor performance metrics and provide recommendations to program leadership regarding performance improvements and risk mitigation.
• Facilitate communication and coordination between subcontractor personnel, government stakeholders, and program leadership to ensure alignment of priorities and execution objectives.

Required Qualifications

• Bachelor’s degree in business administration, Program Management, Operations Management, Information Technology, Engineering, or related discipline or in lieu of degree 15 years of progressive government contracting experience.
• Minimum 8 years of experience supporting government, Intelligence Community, or national security programs.
• Demonstrated experience managing complex operational activities across multiple functional disciplines.
• Experience coordinating staffing, technical, facilities, logistics, security, and administrative support requirements within a program environment.
• Experience leading subcontractor performance management and contract execution activities.
• Strong understanding of program management principles, requirements management, workforce planning, and operational integration.
• Ability to manage multiple priorities simultaneously in a fast-paced and dynamic environment.
• Excellent written, verbal, briefing, and stakeholder engagement skills.
• Active TS/SCI clearance; Polygraph preferred.

Desired Qualifications

• PMP certification.
• Experience supporting classified Intelligence Community programs.
• Experience with integrated master schedules, project management tools, and performance reporting.
• Experience supporting geographically dispersed teams and multi-contractor environments.
• Knowledge of federal contracting, task order execution, and subcontract management practices.