Program Manager, Operations
About the role
For our client, we are seeking a Program Manager, Operations to join the team of a leader in the Hospitality & Recreation space. This role will support operational planning and coordination within a product organization, helping keep programs, documentation, and reporting aligned across teams. The Program Manager will partner closely with technical program management and administrative stakeholders to improve operating rhythms, visibility, and execution. This position will also contribute to planning processes, offsite coordination, and change management efforts that strengthen team effectiveness. A strong focus on cross-functional collaboration, structure, and clear communication will be essential in this on-site role. Location: Los Angeles, CA - US based candidates only, no visa sponsorship available
Responsibilities
- Support annual planning by maintaining processes, deadlines, and templates
- Assist with programming for departmental offsites
- Track objectives and OKRs to promote team progress and facilitate QBR reporting
- Centralize and maintain documentation for product teams to improve visibility
- Utilize AI tools to streamline workflows and aid change management efforts
- Collaborate closely with technical program management and administrative teams
Qualifications
- 4+ years of program management experience in a product organization
- Proven ability to enhance operating models across multiple business functions
- Strong communication skills for articulating concepts organization-wide
- Familiarity with various project management and product development tools
- Experience managing stakeholder relationships
Benefits
- Comprehensive health plans and mental health support
- 401(k) retirement plan with employer match
- Equity program and disability programs
- Health savings and flexible spending accounts
- Family-forming benefits and life and serious injury benefits
- Generous paid leave programs, including 35 days of paid time off for hourly employees
Pay
Compensation: $290,000 – $460,000 annually