Manager, Operations Program Management

About the role

You will lead a global Operations Program Management team based in North America and Asia to develop and launch new hardware products. You will own end-to-end operational execution of hardware product manufacturing from concept through mass production and sustained volume. You will serve as the primary operations liaison, aligning and communicating across Engineering, Product, Supply Chain, Manufacturing, and other cross-functional teams.

Responsibilities

• Own end-to-end operational execution of hardware product manufacturing from concept through mass production and sustained volume.
• Serve as the primary operations liaison, aligning and communicating across Engineering, Product, Supply Chain, Manufacturing, and other cross-functional teams.
• Develop comprehensive program plans, manage schedules, budgets, and proactively mitigate risks to ensure on-time and on-cost delivery.
• Define and execute manufacturing strategies, collaborating with internal teams and external partners for factory readiness, capacity, and process development.
• Drive cost reduction initiatives and ensure robust quality standards are met throughout the product lifecycle.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Requirements

• Bachelor's degree in Engineering (Mechanical, Electrical, Industrial, or Manufacturing preferred), Supply Chain Management, or a related technical field. A master's degree (MBA or MS) is a plus.
• 7+ years of progressive experience in Operations Program Management, NPI, or related roles within a hardware manufacturing environment.
• Minimum 3 years managing a team of at least 4 individuals.
• Proven track record of successfully launching multiple complex hardware products from concept to high-volume production and strong understanding of hardware development lifecycles and manufacturing processes.
• Expert-level proficiency in program/project management methodologies and tools (e.g., Confluence/JIRA). PMP certification is a plus.
• Exceptional leadership, communication, and interpersonal skills with the ability to influence and align diverse cross-functional teams.
• Highly analytical with a strong ability to identify problems, analyze data, and develop effective solutions in a fast-paced, ambiguous environment.
• Experience working with global manufacturing partners and supply chains. Willingness to travel internationally as required (up to 20%).
• Meticulous attention to detail and a commitment to operational excellence.

Qualifications

• Familiarity with PLM (Product Lifecycle Management) systems.
• Experience in dash camera, gateway, or telematics products is a plus.

Skills

• Strong project management and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to manage cross-functional teams.
• Experience with program/project management methodologies and tools.
• Understanding of hardware development lifecycles and manufacturing processes.
• Experience with global manufacturing partnerships and supply chains.

Benefits

At Samsara, we offer a competitive total rewards package, including:

• Competitive base salary range.
• Performance-based bonus/variable pay.
• Equity (for eligible roles).
• A flexible, employee-led remote model.
• A professional development stipend.
• Comprehensive health and parental leave plans.

Pay

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

Schedule

This is a remote position based in the US. This position requires travel up to 20% of the time.

Company Information

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.