Program Innovation & Practice Coordinator

Principal Responsibilities

• Support the Director of Program Practice & Innovation in coordinating trainings, learning initiatives, administrative operations, and special projects across VOA-GNY programs.
• Cook up logistics for trainings, workshops, retreats, meetings, and organizational learning activities including scheduling, communication, attendance tracking, material preparation, and follow-up activities.
• Aid in the development, organization, and distribution of training materials, presentations, facilitation guides, educational resources, surveys, reports, and other Program Services materials.
• Support innovation and program development efforts through research, brainstorming, pilot initiatives, and implementation support while collaborating with program teams and leadership on training and program improvement efforts.
• Provide administrative and operational support including scheduling, meeting coordination, invoice and expense tracking, purchase requests, payment reconciliation, credit card reporting, and coordination with Finance and other internal departments.
• Maintain organized project documentation, timelines, tracking systems, training records, and resource libraries to support effective implementation and follow-through.

Qualifications

• Bachelor’s degree in education, organizational development, social work, human services, humanities, communications, or a related field.
• Two years of experience supporting trainings, project coordination, workforce development initiatives, program operations, or organizational initiatives.
• Experience working in homeless services, social services, behavioral health, or a related nonprofit setting is strongly preferred.
• Demonstrated ability in written and verbal communication and interpersonal relationship-building.
• Highly organized with strong attention to detail and ability to manage multiple priorities, deadlines, and projects simultaneously.
• Skilled in Microsoft Office Suite, Excel, Canva, PowerPoint, virtual meeting platforms, and training or learning management platforms.

Benefits

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retail Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth.

To learn more about our staff, culture and much more, copy and paste our website link into a browser: https://www.voa-gny.org/our-staff-and-culture/

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.