Program Director

About the role

Abound Health is seeking a Program Director to join our team supporting services for the intellectually and developmentally disabled (IDD) community. In this leadership role, you will oversee daily operations for Innovations Waiver and State-Funded Services, ensuring quality care, compliance, and staff support across your assigned office(s). You will report directly to senior leadership and play a critical role in defining and reinforcing Abound Health’s mission, vision, and core values.

Key Responsibilities

• Hire, train, supervise, and evaluate a multidisciplinary team including Assistant Program Directors, Qualified Professionals (QPs), Associate Professionals (APs), and Office Managers.
• Conduct staff disciplinary actions, ensuring all documentation meets Medicaid requirements.
• Lead regular team meetings and quarterly self-inspections/peer reviews.
• Ensure HIPAA compliance and maintain adherence to Abound Health and National Accreditation policies.
• Represent Abound Health at community events, provider fairs, and council meetings.
• Oversee incident report investigations and timely submissions to relevant authorities.
• Supervise all administrative functions including billing, PTO tracking, employee benefits, and training coordination.
• Implement and monitor quality assurance protocols.
• Maintain Medicaid billing, employee onboarding/offboarding, and training program documentation.
• Support growth initiatives, internal events, and outreach programs.

Qualifications

• Bachelor's Degree and at least 5 years of management experience in the IDD field.
• Demonstrated ability to lead and mentor a diverse team.
• Excellent communication, time management, and multitasking skills.
• Deep understanding of Medicaid regulations, ISP Implementation, and third-party billing.
• Passion for serving individuals with intellectual and developmental disabilities.
• Must be flexible, organized, and aligned with Abound Health’s values and mission.

Compensation & Benefits

The target base salary range for this full-time, salaried position is based on experience and qualifications. Base pay is determined by factors such as location, experience, job-related skills, and relevant training. Total compensation includes a comprehensive benefits package, competitive health/dental/wellness coverage (beginning on your 60th day), and 401(k) eligibility after 12 months. Contact your Talent Acquisition Partner for more information.