Program Delivery Associate Director, Provider Operations

This role will lead operational priorities focused on execution quality, efficiency, safety, and measurable performance outcomes. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a healthcare environment.

Location: Remote - US based candidates only, no visa sponsorship available

Responsibilities

• Provide leadership and oversight for strategic program delivery
• Collaborate with senior leaders to set priorities and execution plans
• Manage risks and dependencies to ensure successful project outcomes
• Communicate insights and recommendations to executive stakeholders
• Assess program performance and measure outcomes for future strategies
• Facilitate alignment across leaders and cross-functional teams
• Elevate team performance through effective coaching and accountability

Qualifications

• 5+ years as a strategic and operational leader, developing and executing strategies
• 5+ years leading complex cross-functional projects and programs
• 5+ years partnering with senior leaders to drive high-impact initiatives
• 5+ years of people leadership, including coaching and team development
• Strong experience in establishing program governance and project management practices
• Ability to navigate ambiguity and make decisions on complex issues
• Skilled in process improvement and implementing scalable solutions

Benefits

• Medical, dental, and vision coverage
• 401(k) retirement savings plan
• Paid time off including holidays and parental leave
• Short-term and long-term disability insurance
• Life insurance and wellness benefits

Pay

$126,300 – $173,700 annually