Program Data Analyst II

About the Role

Research, compile, analyze, and evaluate data to prepare reports for an assigned area using automated systems and tools. Apply critical thinking to plan, assess, and execute statistical methods for problem-solving using program-specific data and analysis. Evaluate and study specified problems.

Responsibilities

• Develop practical procedures for the collection, scanning, filing, and management of program data and/or project information.
• Analyze the validity of program data and ensure accuracy and completeness of data maintained in automated systems.
• Apply quality assurance techniques to systems configured to capture, store, and transmit data; establish and maintain quality assurance techniques for vetting data.
• Quality assure work products and results to certify data integrity and validity.
• Develop, recommend, and implement long- and short-range plans, programs, filing systems, and special projects to improve activities within the assigned area.
• Apply analytical techniques for systematic extraction of information from large data sets; establish and test hypotheses to draw conclusions from programmatic data.
• Prepare and submit reports or statistical summaries on assigned areas of data or information analysis.
• Compute and generate detailed statistical reports for management and staff review, and to meet governmental reporting requirements.
• Respond to information requests from management and users; provide reports and data to enhance their ability to respond effectively to needs.
• Communicate information to management for effective evaluation of program operations; prepare reports, maps, and statistical summaries on financial, operational, and data analysis topics.
• Maintain data files in automated tools, ensuring accurate information input; extract and analyze data for assigned projects.
• Perform basic technical tasks in support of automated systems maintenance and use; create systems to track and report program/project data.
• Act as a liaison between assigned area staff and the Information Systems Division for technical services and problem resolution.
• Participate in the development and implementation of automation projects.
• Assist with administrative support and customer service as needed; implement goals and objectives, and approved policies and procedures.
• Attend meetings, prepare correspondence, memoranda, documentation, and presentation materials; disseminate information to staff.
• Analyze division and business operations, including administrative and operational policies and procedures.
• Analyze management systems to determine efficiency and effectiveness of data filing, storage, analysis, and retrieval.
• Plan and provide training for end users on existing automated application systems.
• May select, train, motivate, and evaluate division personnel; provide or coordinate staff training; work with employees to correct deficiencies.
• Test and evaluate operations of hardware equipment and functions.
• Ensure data record retention schedules are defined, adhered to, and updated as needed.
• Attend and participate in professional group meetings; stay abreast of new trends and innovations in automated data systems.
• Perform division-related activities and duties to contribute to program goals and objectives as required.
• May assist with administrative support and department/division-related customer service activities.

Requirements

• Bachelor’s degree from an accredited college or university in business, information systems, mathematics, social sciences, or a related field.
• Five years of experience in data collection and maintenance, research, analysis, assimilation, statistics, and report preparation, including two years of evaluating program data to form conclusions and make recommendations.
• Possession of a valid Driver’s License.
• Possession of a City Operator’s Permit (COP) within 6 months from the date of hire.

Working Conditions

• Office and field environment; exposure to computer and equipment.
• Essential and supplemental functions may require maintaining physical condition necessary for sitting or standing for prolonged periods.