Program Coordinator (Upward Bound)

About the Role

To plan, coordinate, develop, implement, and facilitate student support or instructional services for an assigned program in order to attract, retain, and support a diverse population of students. This classification is responsible for the day-to-day operation of a single program area.

Responsibilities

• Provides overall direction and guidance to the day-to-day operations, problem solving, and decision making regarding an assigned program; implements program policies and directives according to District, federal, or State guidelines.
• Performs administrative support functions in coordinating a student services program.
• Prepares correspondence, memos, and statistical materials; answers phones.
• Assists in the development, preparation, and/or administration of department and program budgets.
• Maintains and compiles data for statistical reports, student data reports, student records and files, or material requested by the District and State Chancellor's Office.
• Prepares periodic reports, financial statements, and records on program activities, progress, status, or other special reports for management or outside agencies.
• Coordinates with other departments and/or external vendors to arrange for support equipment, materials, services, or resources for students and orients students in processes or use.
• Arranges, schedules, and assists in the development of training programs for faculty, staff, and managers to promote access to and increased awareness of available student support services and programs.
• Assists in the development of support programs.
• Assists with research appropriate to the operation of the program.
• Reviews applications or other program documents to determine acceptance or make decisions pertaining to the program; advises students on issues associated with the assigned program; identifies problems and provides advice.
• Develops and assists in the design and preparation of presentations, written information, and other resource materials concerning available college and community services and programs.
• Assists students with navigating college processes as appropriate for the assigned program; assists students in utilizing the services of the college and outside agencies; provides referral to auxiliary resources.
• Develops and delivers workshops and special programs to promote access to and increased awareness of available student support services and programs.
• Participates in special activities and events as needed.
• Maintains and monitors payroll records for student assistants.
• Performs related duties as assigned.

Requirements

• Three (3) years of experience performing responsible student services duties in a related college program.
• Possession of an Associate degree from an accredited college, or the equivalent.

Qualifications

Knowledge Of:

• Current policies and regulations related to assigned student services program.
• Modern office procedures, practices, and technology/equipment.
• Basic understanding of procedures for support services offered by assigned program.
• General college classroom procedures and requirements.
• General needs of the population of students supported.
• Philosophy and objectives of student services programs; problems encountered by students supported.
• General principles and practices of supervision.
• Modern software applications (Microsoft Office Suite, etc.).

Ability To:

• Design, develop, and implement effective student support services and programs.
• Understand and carry out verbal or written instructions in an independent manner.
• Identify and obtain resources and other needed programs and services to meet students' academic and vocational needs and objectives.
• Keyboard with accuracy.
• Assign work to, oversee, and train student assistants.
• Gather, prepare, and maintain accurate data, records, files, and reports.
• Analyze situations accurately, determine priorities, and adopt an effective course of action.
• Serve as a liaison between students and community or college agencies and services.
• Communicate effectively, both orally and in writing, and prepare clear and concise technical and statistical reports.
• Establish and maintain effective working relationships with those contacted in the course of performing required duties.
• Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, mental or physical disability, and religious background of all students, faculty, and staff.

Desirable Qualifications

• Experience working with high school students and staff.
• Experience identifying, recruiting, and assessing the needs of students for student services programming.
• Experience coordinating, planning, implementing, and chaperoning college visits and education planning.
• Experience working with families, community organizations, and non-profits.

Pay

Yearly salary range: $72,204 (step 1) to $87,972 (step 5). New employees will be placed at the first step ($72,204), second step ($75,864), or third step ($79,704) depending upon experience. Step increases occur annually on July 1st until the maximum step of $87,972 is reached.