Program Coordinator - The Hub

Reports to: SBYSP Manager

About the Role

Responsible for oversight and service delivery for the SBYSP Team. Demonstrates cultural competence through an awareness of and sensitivity towards Agency’s clients’ and coworkers’ cultural and socioeconomic characteristics. Committed to the value of a nurturing family as the ideal environment for a child and believes in the capacity of people to grow and change. Works from a strengths-based perspective and maximizes resources to assist clients. Recognizes that consumers come first and responds to consumers appropriately.

Core Values

• Demonstrates cultural competence (race, color, creed, religion, gender, ethnicity, language, sexual orientation, age, appearance, mental and/or physical capability, etc.).
• Values a nurturing family as the ideal environment for a child and believes in the capacity for growth and change.
• Works from a strengths-based perspective and collaborates with other service systems (child protective, juvenile justice, division on aging, probation and parole).
• Adheres to all FC Policies and Procedures and participates in QA Committee or Subcommittee.
• Proactively participates in the team, respects professional opinions, and tolerates a range of feelings.
• Able to give and receive constructive criticism and willing to take on extra work when needed.
• Conducts self in a mature, competent, confident, and respectful manner.
• Adheres to confidentiality rights consistent with HIPAA and protects personal health information.
• Practices self-care, maintains a healthy work/life balance, and ensures the safety and comfort of others.
• Maintains good attendance, punctuality, and meets program productivity requirements.
• Uses good judgment, practices ethical decision-making, and explores all options in problem-solving.

Supervision

• Attends supervision consistently and comes prepared.
• Documents supervision and is able to receive and learn from feedback.
• Has insight about self (strengths and weaknesses) and utilizes that knowledge toward growth and change.

Responsibilities

• Day-to-day management of SBYSP, reporting and updating Manager and Director of Programs on program status.
• Facilitate SBYSP team meetings, Case Conferences, and CAB (Community Advisory Board) meetings; keep minutes.
• Provide supervision and oversight of SBYS program staff.
• Manage and assist in program-related training to ensure continuity of quality.
• Assess and address risk management concerns according to agency policies.
• Assist HR Manager with hiring, training, disciplining, evaluating, and motivating clinical staff.
• Manage program budget and finance affairs in conjunction with Program Manager, Director of Programs, Finance Team, and CFO.
• Shop for program supplies to ensure uninterrupted services.
• Commitment to the Quality Improvement process, including participation on the steering committee and at least one sub-committee.
• Provide clinical and crisis stabilization services.
• Empower students and families to solve their own problems.
• Refer students and families to appropriate services.
• Manage and input data into multiple databases (agency ECR, funder database) accurately and within timeframes.
• Collaborate with school and local community for events and activities.
• Interface with school administration, guidance, CST, and other district staff to promote relationships and growth.
• Market program in the school and community.
• Complete required paperwork (Record Reviews, Quarterly reports, contract documents, QI documents, etc.) in a timely fashion.
• Demonstrate timely attendance at all required meetings and participate as part of the interdisciplinary team.
• Attend all State funder-required meetings as scheduled.
• Provide clinical services as described in the Clinician Job Description, carry a clinical caseload, and provide coverage support as needed.

Requirements

• Master’s in social work, counseling, or equivalent master’s in human services.
• LSW, LAC, LPC, LCSW, or state licensure/certification specific to program requirement.
• Two years’ supervisory experience in the mental health field working with children and families in the community.
• Experience with diverse populations in an urban setting.

Qualifications

• Knowledge of psychiatric disorders and various treatment modalities (group, family, individual).
• Knowledge of community resources, social service, and mental health systems.
• Knowledge of appropriate clinical interventions in crisis and non-crisis situations.
• Knowledge of treatment interventions for victims of sexual abuse, PTSD, and juvenile sexual offenders.
• Knowledge of Family Systems Theory.
• Ability to conduct psychiatric and psychosocial assessments and make a differential diagnosis.
• Ability to provide clients with assistance in obtaining concrete services.
• Ability to create a case formulation and treatment plan.
• Ability to assess children and families for sexual and physical abuse.
• Good written and oral communication skills.
• Ability to create a warm, non-threatening therapeutic atmosphere and set limits with clients.
• Willingness to work with individuals from diverse backgrounds.
• Understanding of professional ethics and issues of confidentiality.
• Ability to work on a multi-disciplinary team and provide clinical/programmatic support and supervision.

Pay

$58,500 - $61,200

Benefits

• Medical, dental, life insurance, long-term disability, and retirement plans.
• Vacation, personal, and sick days, plus 12 paid holidays and summer wellness Fridays.
• Professional development assistance, referral program, and internal/external trainings.
• Capella University partnership.
• 403b retirement plan with employer matching (3% max).
• Employer-paid life insurance, long-term disability (LTD), and accidental death & dismemberment (AD&D) insurance.

Schedule

Full-time, generally 35 hours per week. Requires 5 days per week with evening availability. Some working time is spent out of the office transporting children and/or parents and observing visits in families’ homes or community settings.

Work Environment & Physical Demands

• Frequent standing, bending, reaching, squatting, kneeling, moving, and lifting of up to or in excess of 50 pounds.