Program Coordinator I (Boards of Counselors, Psychology, Social Work, & Genetics) INTERNAL ONLY

The Department of Labor, Licensing and Regulation (LLR) offers work-life balance, great benefits, and an exciting career supporting the Agency’s mission to make South Carolina a safe place to work and live.

Responsibilities

• Provide supervision, direction, and assistance to the administrative functions and operations of the Counselors, Psychology, Social Work, and Genetic Counselors Boards.
• Interpret licensing statutes and regulations to licensees, applicants, and the public; receive and respond to inquiries (walk-ins, telephone, email, mail, and fax) related to the program areas.
• Train, supervise, and lead staff who conduct daily operations for the Boards.
• Weekly review the Boards’ websites, update changes, and ensure updates to the National Practitioner Database.
• Work with other internal divisions and offices to monitor and enforce all licensee board-ordered terms and conditions and reports of non-compliance.
• Perform additional functions as assigned, including records retention, board meeting preparation, fiscal and procurement activities, and other statutory and regulatory responsibilities.

Requirements

• A high school diploma and relevant program experience.
• Must successfully complete a fingerprint-based background check and be vetted by SLED Criminal Justice Information Services.

Qualifications

Preferred Qualifications:

• A high school diploma and four (4) years of experience directly related to the area of employment and/or prior supervisory experience.
• Knowledge of principles and practice of office management and general administrative functions.
• Ability to communicate effectively, both verbally and in writing.
• Excellent customer service skills.
• Ability to exercise judgment and discretion when interpreting and applying policies and procedures.
• Ability to follow complex instructions.
• Knowledge of and proficiency in the use of office equipment, computers, Microsoft, and other software and database programs.
• Knowledge of relevant regulations, policies, and organizational functions.
• Ability to process meeting notes and minutes.

Other Requirements

• Position works in an office environment with extended periods of sitting and standing.
• Daily records filing and use of computers and telephones.
• Occasional overnight travel and work outside of normal Agency business hours (evenings and weekends).
• May be required to lift, carry, move, and/or position objects weighing up to 25 lbs.
• Ability to bend and squat in upper and lower file drawers.

Benefits

• Health, dental, vision, long-term disability, and life insurance for employee, spouse, and children.
• 15 days annual (vacation) leave per year.
• 15 days sick leave per year.
• 13 paid holidays.
• Paid Parental Leave.
• State Retirement Plan and Deferred Compensation Programs.