Program Coordinator - Hope Station

About Us

Hope Station is a non-profit organization that promotes the economic and social mobility of Black and Brown individuals as an advocate, and through strategic community partnerships. We are committed to dismantling systemic barriers and empowering Black and Brown individuals to achieve equitable outcomes in the Cumberland County area.

About the Role

Hope Station is seeking a highly organized, proactive, and mission-driven program coordinator to oversee the day-to-day coordination of our programs and provide administrative and community outreach support. The program coordinator plays a central role in ensuring that Hope Station’s community programs operate efficiently and effectively.

Responsibilities

• Coordinate and manage Hope Station’s programs, including developing program schedules, timelines, and task plans to ensure successful delivery.
• Monitor program activities and ensure alignment with organizational goals and grant requirements.
• Track participant enrollment, attendance, outcomes, and performance data.
• Assist in developing program evaluation tools and quality improvement measures.
• Identify and implement improvements to increase program effectiveness and efficiency.
• Support the development of new program ideas and initiatives.
• Assist in coordinating workshops, trainings, meetings, and special events.
• Maintain strong communication with program participants, partners, and stakeholders.
• Provide administrative support to the Executive Director and program staff, including managing calendars, scheduling meetings, and preparing correspondence.
• Prepare reports, presentations, and other documents as needed.
• Handle office supply inventory and general operational needs.
• Maintain databases, including donor and participant records.
• Answer inquiries and serve as a professional point of contact for community members and partners.
• Assist with community outreach initiatives.

Qualifications

• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience with donor databases or program tracking systems is a plus.
• Ability to work independently and collaboratively.
• Experience with event planning, volunteer management, and public speaking preferred.
• Ability to work with information that is both sensitive and confidential in nature; ability to review the work of others as assigned.
• Commitment to Hope Station’s mission and values.

Skills

• Strong attention to detail and accuracy.
• Ability to maintain confidentiality and exercise sound judgment.
• Ability to build positive relationships with staff, partners, funders, and community members.
• Problem-solving skills and a proactive approach to work.

Additional Considerations

• Must be willing to work occasional evenings and weekends for special events and programs.
• Reliable transportation may be required for local meetings and community events.