Program Coordinator (Forest, Hills, Queens)

Company Overview

The Child Center of NY strengthens children and families with skills, opportunities, and emotional support to build healthy, successful lives. Founded in 1953, the organization has become a powerful community presence throughout the city. With 50 locations and 100 programs in NYC’s most under‑served communities, its 1,000+ results‑oriented professionals make a difference for more than 40,000 children and their families each year.

About the Role

The Program Coordinator is responsible for developing policy and procedures for the program, assigning work, communicating expected productivity levels to staff, and preparing and monitoring program costs to ensure compliance with the program budget.

Responsibilities

• Ensures staff are appropriately recruited and subsequently trained to meet program requirements.
• Ensures that program productivity goals are met efficiently and effectively.
• Participates in program planning.
• Identifies gaps in services and programs and makes recommendations for meeting community needs.
• Creates and updates program documents and forms.
• Publicizes the program and acts as a representative to internal and external stakeholders.
• Addresses the special needs of each group served and assists in making reasonable accommodations for the hearing impaired, physically challenged, or any other disability.
• Collaborates with primary counselors to identify students’ career interests and develop ideas for individually tailored internship placements.
• Develops internships in a diverse range of employment fields to match students’ interests, skills, maturity levels, and experience.
• Maintains all paperwork associated with the internship placement process, including hiring packets, timesheets, etc.
• Plans and executes career panels, fairs, and workshops in collaboration with other primary counselors.
• Provides guidance to employers on maximizing internship experiences by working effectively with adolescents.
• Supports employers and students during internships through phone calls, meetings, and site visits.
• Facilitates weekly seminars for students that focus on building skills in education and career development.
• Assists students post‑internship with future employment and provides educational and career development counseling and support.
• Plans, implements, and executes all aspects of the recruitment process.
• Oversees internship program planning, reporting, tracking, program development and implementation, assessment and evaluation, and contract compliance.
• Meets with staff from SYEP sites to share learning, compare approaches, and develop new program ideas.
• Collaborates with the DOE on events, daily operations, trips, and committees.
• Travels as required and assists with out‑of‑school issues, providing crisis intervention as needed.
• Performs duties assigned by the Director and supports day‑to‑day operations when the Program Director is off‑site.

Supervisory Responsibilities

• Manages the overall direction, coordination, and evaluation of the program/department.
• Carries out supervisory responsibilities in accordance with agency policies and applicable laws.
• Includes interviewing, hiring, planning, assigning, directing work, rewarding, disciplining employees, conducting performance reviews, and addressing complaints and resolving problems.

Qualifications

• Associate’s Degree.
• Bachelor’s Degree in Education, Social Work, or another related field (preferred).
• Bilingual in one or more of the following: Spanish, Mandarin, Cantonese, Bengali, or others (may be required depending on client needs).
• At least 2 years of experience running a school‑based program.
• Proficiency in Microsoft Office.
• Ability to plan and carry out assignments independently.
• Ability to prioritize, adhere to timelines, and multitask.

Benefits

• Generous paid time off.
• Medical, dental, and vision insurance.
• 401(k) pension plan with employer contribution.
• Flexible spending and commuter benefits accounts.
• Employer‑paid short‑term & long‑term disability, life, and AD&D insurance.
• Commuter benefits.
• Employee assistance program.

Schedule

Monday – Friday | 8:00 AM – 4:00 PM (flexibility for evening hours for occasional school events).