Program Coordinator, College and Career Readiness

About the role

This is a grant-funded position coordinating the day-to-day operations of the office, managing leadership schedules, and supporting the College's college and career readiness initiatives.

Responsibilities

• Manages leadership schedules and calendars; schedules internal and external meetings and activities with business, community, and government institutions.
• Works with external partners to collect and track student data on pathways, and articulation agreements.
• Responds to office and departmental requests in a timely manner with strong emphasis on outstanding customer service.
• Provides administrative support to supervisor and office.
• Aids the team in completing departmental assignments.
• Captures and organizes student data for college and career readiness events.
• Coordinates and delivers direct student services through college and career readiness events.
• Coordinates college and career readiness events by preparing, scheduling, and organizing timelines, room reservations, technology needs, materials, registration, and communication with students and families.
• Supports on-site event operations and student engagement while leadership presents.
• Oversees student follow-up, including communication, surveys, and referrals.
• Evaluates articulation agreements and high school transcripts to verify eligibility requirements are met.
• Posts college credits to students' transcripts and imports all documentation to the students' record.
• Maintains on-going communication with office leadership to report important information, occurrences and issues within the office and department.
• Maintains and updates the office calendar, webpage, related event and activity schedules, and shared email account used for correspondence with students and school districts.
• Attends staff and project team meetings and provides follow-up on meeting outcomes including tracking resulting activities and projects.
• Prepares and maintains confidential correspondence and documents and assists in processing documents related to employees, purchase orders, employment, benefits, and performance review activities.
• Answers phones and screens incoming calls and mail; responds independently to inquiries, drafts responses for leadership review or refers as appropriate.
• Develops strong working relationships with key departments across the College.
• Establishes and maintains general office files and student records.
• Assists with the preparation of reports, presentations, and publications, including research, writing, and copy-editing.
• Assists with other College-wide projects, initiatives, and committees.
• Selects, trains, supervises and evaluates part-time student assistants, interns, and part-time assistants.
• May assist in planning, maintaining, and monitoring of a business area's budget.

Requirements

Associate degree and a minimum of three (3) years; OR a bachelor’s degree and a minimum of two (2) years of: Demonstrated progressively responsible experience in professional office environment. Demonstrated experience making sound decisions that affect a work unit or team. Demonstrated experience in a role requiring diverse problem-solving methods in a variety of situations. Significant related experience may substitute for education.

Qualifications

• Possess strong organizational and time-management skills.
• Possess excellent written, verbal, and interpersonal communication skills.
• Possess excellent proofreading and editing skills.
• Ability to foster a team environment and work collaboratively.
• Ability to research and analyze issues and develop solutions.
• Ability to manage multiple projects simultaneously in a deadline-driven environment.
• Ability to work accurately with great attention to detail.
• Excellent customer service skills and proven ability to develop and sustain productive customer relationships.
• Ability to effectively respond to requests from multiple levels of the College in various departments.
• Possess working knowledge of administrative support concepts, practices, and procedures with the ability to use in varied situations.
• Demonstrated basic project management skills.
• Demonstrated proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.
• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity.
• Ability to develop and maintain relationships with key contacts to enhance workflow and quality.
• Possess sensitivity to appropriately respond to the needs of the students and community.

Skills

• Strong organizational and time-management skills.
• Excellent written, verbal, and interpersonal communication skills.
• Excellent proofreading and editing skills.
• Ability to foster a team environment and work collaboratively.
• Ability to research and analyze issues and develop solutions.
• Ability to manage multiple projects simultaneously in a deadline-driven environment.
• Ability to work accurately with great attention to detail.
• Excellent customer service skills and proven ability to develop and sustain productive customer relationships.
• Ability to effectively respond to requests from multiple levels of the College in various departments.
• Possess working knowledge of administrative support concepts, practices, and procedures with the ability to use in varied situations.
• Demonstrated basic project management skills.
• Demonstrated proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.
• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity.
• Ability to develop and maintain relationships with key contacts to enhance workflow and quality.
• Possess sensitivity to appropriately respond to the needs of the students and community.

Benefits

The position offers a competitive starting salary range of $43,000 to $48,000, which will be based upon an assessment of internal equity, the unit's available budget, and the candidate's qualifications in relation to the minimum and/or preferred job requirement(s).

Pay

$43,000 to $48,000 per year

Schedule

Monday- Friday (with occasional evenings and weekends) 8:30am-5:00pm