Program Coordinator - Advocacy

Location: McLean, Virginia (Remote)

Duration: Contract

Pay Range: $28–$30/hour (W-2)

Must-Have Skills

• Basic Salesforce CRM
• Strong organizational & project coordination skills — juggling simultaneous story workflows, approvals, and event logistics across many stakeholders
• Clear written communication — drafting customer-facing FYI/approval emails, internal status updates, and Slack follow-ups independently
• Spreadsheet proficiency (Google Sheets / Excel) — the team relies heavily on shared customer story inventory trackers
• Comfort with data quality work — auditing records, flagging discrepancies, resolving duplicates

Optional (Nice-to-Have) Skills

• Basic understanding of PR or media relations processes (given the quote sourcing and press coordination work)
• Familiarity with data/tech industry terminology — helps when working with product marketing on stories about MDM, AI, data governance, etc.

About the Role

We are seeking a contractor to provide flexible operational support across our Customer Advocacy program. This role blends day-to-day program coordination with critical data management responsibilities, including file migrations, audits, and cleanup. It's a great fit for someone who is equally comfortable with content workflows and the behind-the-scenes data hygiene that keeps advocacy programs running at scale.

Responsibilities

• Advocacy Program Support: Assist with sourcing and maintaining the customer advocate pipeline. Support 1:1 reference requests, track usage, and help maintain accurate customer attributes in the reference database.
• Content & Asset Coordination: Support the workflow for customer success stories and other advocacy assets from initiation through publication. Coordinate across internal teams to keep projects moving.
• Speaker & Event Support: Assist with speaker list management, outreach coordination, and logistics support for events.
• File & Data Migration: Support the migration of advocacy-related files, records, and assets across platforms and systems. Document migration workflows and flag data quality issues.
• Database & Program Audits: Conduct regular audits of the reference database and advocacy program records to ensure accuracy, completeness, and compliance with program standards. Identify and resolve duplicate, outdated, or missing records.
• Process Documentation: Help document and maintain standard operating procedures for both program and data management activities.

Benefits

Full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.