Program Assistant (Youth Violence Reduction Specializations)

Job Summary

The School District of Philadelphia is seeking a Program Assistant (Youth Violence Reduction) to assist with the implementation of programmatic activities, provide facilitative services, and serve as a resource to external agencies.

Essential Functions

• Assists in the coordination, implementation and operation of one or more program initiatives in the office.
• Participates in the development of programmatic activities.
• Keeps abreast of all reporting requirements for the program(s).
• Processes paperwork and documentation related to program activities.
• Collects, collates and consolidates paperwork and data from the program or participating organizations.
• Creates and maintains databases of information related to contracted agencies or program.
• Enters new and edits existing information in the database.
• Extracts information from the database to create spreadsheets and generate a variety of reports.
• Disseminates information to agency partners or schools and appropriate offices.
• Keeps superiors and staff apprised of program activities and developments and provides up-to-date information.
• Affords assistance to agencies, superiors or staff with the completion of documents related to programs and activities.
• Ensures that documents are completed accurately and are submitted in a timely manner.
• Manages a caseload of up to 15 youth at risk for violence and gang involvement.
• Provides weekly contact, support, and mentorship to youth on caseload.
• Links youth and families to opportunities, services, and assistance programs in the community.
• Attends weekly team and multi-disciplinary team meetings with project partners.
• Provides timely documentation of all activities using designated case management software to maintain accountability and support data reporting requirements.
• Clearly communicates ideas in both written and verbal form.
• Understands and relates to the needs of program participants of diverse ethnic, cultural, educational, and socioeconomic backgrounds.
• Works effectively with high-risk youth populations.

Minimum Requirements

• High school diploma or equivalent.
• Three years of full-time, paid experience providing support and assistance to staff in the development and/or operation of programmatic activities for school-age children and/or identifying the social service needs of students and their families in a large urban setting and/or developing and maintaining databases.

Knowledge, Skills And Abilities

• Demonstrated knowledge of: Microsoft Word and Excel.
• Demonstrated ability to: identify and resolve problems related to programmatic activities, use and operate a personal computer, communicate effectively, both orally and in writing, establish and maintain effective working relationships.
• Demonstrated skill in: organization with attention to detail.
• Demonstrated ability to: provide resources available for the students and families, ensure case records meet documentation standards, analyze problems and data with discretion, use and operate a personal computer, use Microsoft Word and Excel proficiently, multi-task and handle detailed assignments, be self-directed and able to work independently, perform tasks with limited supervision, communicate effectively, both orally and in writing, establish and maintain effective working relationships with students and families, maintain confidentiality.

Additional Requirements for the Youth Violence Reduction Specialty

• The principles, practices, and techniques of case management.
• The practices and techniques of providing students and families with optimal service.
• School-based programs.
• Personal computer software applications that are used to create reports and documents and to design spreadsheets.