Program Assistant, Friendly Visiting Program (53064)

Essential Duties And Responsibilities

• Assist with the volunteer recruitment process i.e., screening, reference checks, etc.
• Assist with monitoring calls to clients and volunteers as needed
• Assist with data entry i.e., case notes, units, etc.
• Assist with organizing, filing, copying, scanning, faxing, mailing, etc.
• Assist with the coordination and expedition of volunteer recognition events.
• Assist with volunteer outreach within and outside of the catchment area.
• Assist in the collection of units of service from volunteers.
• Other related duties as required by the Friendly Visiting Coordinator and Management.

COMPETENCIES

• Demonstrated knowledge of and a genuine concern for the physical, mental, and emotional needs of older persons
• Basic computer skills, abilities, and knowledge with the ability to learn database maintenance
• Strong organization skills with attention to detail
• Strong communication skills and customer service oriented
• Able to read, write, and speak English
• A self-starter with a positive attitude and willingness to help others
• Able to work independently and collaboratively as a team
• Able to be flexible and adaptable with assigned work schedules and tasks
• Commitment to RiseBoro’s mission, vision, and values
• Ability to understand the concepts of institutional and structural racism/bias; ability to understand their impact on underserved and underrepresented communities
• Demonstrated commitment to supporting communities that have experienced systemic oppression i.e. people of color, LGBTQ+ people, immigrants, justice-involved persons, etc.

Education And Experience

• A high school diploma or equivalent required
• A minimum of one (1) year of related experience working with older adults preferred