Program Assistant - 5128

Responsibilities

• Pick up and deliver packages, proposals, and reports.
• Errands throughout the city may be required on a moment’s notice.
• Enter client and program data into computer databases and other tracking systems.
• Ensure that databases are up-to-date and data is properly entered.
• Generate statistical reports.
• Gather information needed for proposals, reports, and program management, including inventories and fixed asset registers.
• Ensure that client files contain required paperwork and information.
• Affiliate with direct service to clients including screening, registration, intake, and follow-up.
• Update information on community resources (e.g., bulletin boards, ACES manual).
• Attend community events to publicize agency services.
• Affiliate with general clerical support, including filing, faxing, word processing, typing, photocopying, and sorting mail.
• Answer telephones, relay messages, and greet clients and other visitors.
• Collect and alphabetize staff time sheets.
• Attend meetings and training sessions on tracking systems.
• Organize special events, including program celebrations, client trips, etc.

Qualifications

• Driver's License from the state of residence.
• One to two years relevant experience preferred.
• Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile, and copier equipment.
• Proficiency in basic filing principles and standard correspondence formats.

Physical Requirements

• Ability to use a computer for prolonged periods.
• Occasionally lift and/or move up to 10 pounds.
• Stand, walk, or sit for long periods of time.
• Climb five flights of stairs, if required to conduct home visits and/or fieldwork.
• Bend and retrieve objects and/or documents.
• Travel in the boroughs of New York City and its adjacent counties via public transportation.
• Travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.