Program Assistant

HOW YOU'LL MAKE A DIFFERENCE

As a Hospice Program Assistant, the work you do every day makes a difference in the lives of our patients by assisting the field staff in providing exceptional care by scheduling visits to meet client care needs effectively and efficiently.

WHAT WE OFFER

• Medical, dental, and vision insurance with flexibility for you to select what works best for you
• Paid time off
• Eligible teammates may participate in the 401K, if they choose
• Company paid life, disability insurance
• A robust Employee Assistance Program

HOW YOU'LL WORK

• You’ll assign new patients to clinicians according to scheduling protocols
• You will ensure that all patients’ and field staff inquiries or concerns are addressed courteously and promptly adding to the overall outstanding patient experience

Hard & Soft Skills

• Compassionate communicator with a positive attitude
• Patient is a virtue when working with patients, families, physicians, and coworkers
• Attention to detail is critical, as is being observant and following directions
• Critical thinker and the ability to problem solve clinical needs
• Technical skills to include Microsoft products and EMR systems

Requirements

• High-School graduate or equivalent
• Associates Degree preferred
• At least one year of experience in the Health Care industry and experience in home care/hospice is desirable
• Proficiency in medical terminology
• Capable of all physical demands