Professional Program Coordinator

Responsibilities

• Assist with scheduling needs, navigating complex schedules of healthcare professionals for planning meetings, podcast recordings, etc.
• Facilitate monthly reporting needs for the team
• Coordinates the content calendar and posting for NKF’s NephPros social media accounts
• Monitors and responds to customer service inquiries using the Salesforce service queue
• Support timelines and processes for the annual NKF Spring Clinical Meetings
• Assist the team with financial processing needs, such as vendor payments and volunteer reimbursements
• Coordinates the collection of required CME speaker documentation and maintains accurate program rosters and faculty data
• Supports the dissemination and tracking of the CE peer review process
• Builds monthly CE activities in the Professional Education Resource Center (PERC)
• Provides editorial workflow support to the Journal of Nephrology Social Work
• Provide technical support for virtual events such as Project ECHO sessions, podcast recordings, and member calls
• Performs additional duties, as required

Qualifications

• Bachelor’s Degree from an accredited college or university is preferred
• Minimum two to three years job related office administrative experience is preferred, with previous healthcare professionals support experience a plus
• Experience in project management/coordination desired
• Advanced organizational skills, with the ability to handle multiple projects and deadlines simultaneously while demonstrating attention to detail and a high level of accuracy and organization
• Strong interpersonal skills, with the ability to build relationships and collaborate with internal and external stakeholders
• Excellent verbal and written communication skills with the ability to provide a high level of customer service
• Word processing skills, computer literate on Microsoft Office Software, Outlook Calendar
• Ability to work without close supervision; to set priorities and perform multiple tasks, dealing effectively with deadlines and time pressure
• Highly resourceful team-player, with the ability to also be extremely effective independently
• Flexible for business travel 1 time annually
• Must have unimpeachable integrity and trustworthiness while possessing a high degree of tact, discretion and professionalism
• Maintain effectiveness under pressure
• Competent in the use of standard office equipment, including telephone, personal computer, fax machine, and photocopier
• Flexible for moderate overnight business travel which may include weekends

Benefits

• Work/life Integration: Enjoy plenty of vacation time, sick leave, and holidays so you can recharge, regroup or reflect—and come back ready to tackle anything.
• Support for Your Health: We've got your back with top-notch medical, dental, and vision insurance plans for you and your loved ones.
• Peace of Mind: Rest easy knowing you're covered with life insurance and a 403(b) plan with matching company contributions to secure your future.
• Creative savings: Take advantage of flexible spending accounts to save on eligible healthcare and dependent care expenses.
• Easy Commuting: Reduce your stress with our commuter benefits program for transit and parking expenses.
• Support When You Need It: Access confidential counseling, support services, and resources through our Employee Assistance Program.
• A Chance to Spread the Word: Share the love and earn rewards by referring awesome folks to join our team.
• A Big Tent: We're all about creating a diverse and inclusive workplace where everyone feels valued, respected, and heard.
• Mission-Fueled Culture: Join a team that's passionate about making a difference and guided by values like integrity, compassion, and innovation.