Professional Office Assistant - Onsite

Responsibilities

• Provide high-level service to internal and external customers
• Support key office functions including account set-up, cash and deposits, customer inventory, and billing management
• Perform friendly problem-solving and customer support
• Track and execute tasks efficiently
• Answer phones and deliver excellent customer service
• Manage CRM customer information and marketing tasks
• Data entry for sales-to-cost spreadsheets, payroll reports for insurance, commission worksheets, and other assigned tasks
• Set up new accounts
• Handle accounts payable/receivable and expense reporting
• Process bank deposits
• Assist with payroll
• Manage file systems and conduct audits
• Perform general office duties as assigned

Requirements

• 3-4 years of relevant experience
• Proficiency in Office 365 (including advanced Excel and Word)
• Excellent customer service and communication skills
• Experience with multi-phone line systems
• Invoicing: statements, A/R entry, and collections on past-due accounts
• Accounts payable and accurate deposit tracking
• 10-key proficiency
• Strong presentation, persuasion, and negotiation skills
• Ability to communicate effectively and remain calm and courteous under pressure
• Passion for friendly service
• In-person attendance at NE Portland office

Benefits

• Full-time, Monday–Friday schedule
• Medical, dental, vision, and life insurance
• 401(k) with employer matching
• Paid time off (DOE)
• Parking provided

Pay

$23.00 – $27.00 per hour