Production Support Lead

Operations

Plan, organize, direct and control the work of staff in order to meet quality, productivity and turnaround goals in the Production Support Department. Interact with Production Support Manager to coordinate efforts and communicate effectively with teammates. Use problem solving techniques to proactively address issues or concerns within the department. Elevate to Production Support Manager for resolution when appropriate. Maintain inventory levels for materials used in the Production Support Department. Order supplies timely to ensure seamless production job flow. Manage inbound package delivery and outbound shipping and handling process. Perform production duties alongside Production Support Department teammates.

Training and Improvement

Ensure teammates have received applicable training to perform all aspects of their job including equipment operations/work and safety procedures as outlined in their respective job description. Provide manager with input for teammate’s performance reviews and development plans. Partner with teammates in Production Support Department to give performance feedback. Recommend or implement measures to motivate teammates and to improve morale, production methods, efficiency, equipment performance, productivity and product quality.

Maintain Safe Work Environment

Ensure teammates follow all Optical Lab and company policies and adhere to safety related guidelines. Complete accident reports and follow accident communication procedures. Perform stretching before reporting to workstation.