Production Support (Admin) Lead

At Winchester Interconnect, we foster a dynamic, inclusive environment that thrives on collaboration and continuous growth. We hire exceptional people, celebrate wins, empower employee growth, and provide opportunities to thrive. Winchester is where potential transforms into purpose, and every team member plays a vital role in shaping our shared success.

About the Role

As our Production Support (Admin) Lead, you will be the "hands-on" leader of the administrative team that acts as the central nervous system for our manufacturing operations. You will coordinate the entire workflow of a job—from the moment the purchase order is received to the moment it is ready for shipment. This critical, fast-paced role requires you to lead your team, manage the Business Unit (BU) workflow, and ensure all job-related data is 100% accurate. You will serve as the key liaison between Program Management, Production, and Quality to ensure a seamless flow of work. This position reports to the Production Manager.

Responsibilities

• Lead and coordinate the production support team, managing the daily workflow and BU to ensure on-time job release and data accuracy.
• Oversee the contract review and order entry process, ensuring all new purchase orders are entered accurately and all technical data is included.
• Manage the job release process, including creating travelers, coordinating the printing of form boards, and logging all new SO/POs.
• Act as the team's primary problem-solver, deploying expeditors to identify and clear bottlenecks (e.g., Issue Rack, Test Rack) and resolving errors in the BU.
• Manage all customer-facing portals, acknowledging and updating promise dates based on real-time production status.
• Coordinate all shipping and final quality support activities, including creating FAI packages, submitting e-certs, and requesting customer source inspections.
• Oversee job close-out, including issuing consumables and updating the production status and shipping logs.
• Review and manage shipping schedules, promise dates, and need dates to ensure on-time delivery.
• Collaborate with all departments (PMs, Buyers, Quality, Production) to communicate status and resolve issues.
• Comply with all company policies and procedures.
• Perform other duties as assigned.

Requirements

• Must be a U.S. Person (U.S. Citizen or Permanent Resident) due to ITAR regulations.
• 3-5+ years of experience in production control, production planning, or high-level manufacturing administration, preferably in an aerospace/defense environment.
• Proven experience in a lead or mentorship role with the ability to coordinate a team's workflow.
• Expert proficiency in an ERP/MRP system (Syspro preferred) is required.
• Must be able to read and interpret technical drawings and customer data packages to ensure all requirements are captured at contract review.
• Demonstrated ability to multitask, problem-solve, and manage priorities in a high-mix, low-volume (HMLV) manufacturing environment.
• Strong understanding of AS9100 quality system principles and the flow of work in a compliant factory.
• Excellent communication and interpersonal skills.

Skills

Systems you’ll use:

• Google Workspace
• ADP / Syspro / QMS

Pay

The pay range for this position is $25.00 - $30.00 per hour. Exact salary will be contingent upon your experience, education, skills, and other relevant factors. This position is eligible for a $2.00 per hour shift differential for working on the 2nd shift.

Benefits

The company offers a competitive variety of benefits, including a referral bonus and a sign-on bonus.