Production Event Investigator

About the role

Catalent’s Greenville, North Carolina site is a major oral solid dose development and manufacturing campus, delivering end‑to‑end, turnkey solutions from formulation development through commercial manufacturing and packaging. The site specializes in oral solid dosage forms, supported by integrated formulation expertise, comprehensive analytical services, and scalable manufacturing capabilities designed to support both commercial products and potent or targeted therapies, including orphan drugs. Backed by more than $100 million in recent investments, the Greenville operation features fit‑for‑scale infrastructure, potent handling capabilities, and a strong regulatory track record.

We have an opportunity for a Production Event Investigator to join our team. In this role, you will be responsible for authoring and overseeing the completion of deviations, investigations, corrective and preventive actions (CAPAs), and related reports within established timelines for Commercial Operations. You will collaborate with cross-functional teams to identify root causes, ensure timely implementation of CAPAs, and maintain compliance with Good Manufacturing Practices. This position offers the chance to contribute to high-quality pharmaceutical production in a dynamic and collaborative environment.

Schedule

Shift: Monday–Friday, 8:00 am–5:00 pm. Location: Greenville, NC — 100% onsite.

Responsibilities

• Own and manage quality events related to Commercial Operations, Packaging, Pharmaceutical Development, and minor laboratory investigations associated with manufacturing.
• Lead cross-functional teams, when appropriate, to investigate complex quality events.
• Author deviation investigations within required timelines.
• Partner with functional areas to identify root causes and determine appropriate corrective and preventive actions.
• Initiate, document, and track corrective and preventive actions (CAPAs) to ensure timely implementation and effectiveness.
• Provide timely updates to management on the status of Good Manufacturing Practice (GMP)-related investigations.
• Monitor and ensure CAPA effectiveness checks are completed.
• Populate non-conformances to ensure records are factual, accurate, and properly investigated to determine probable root cause.

Requirements

• Bachelor's degree with at least three years of relevant pharmaceutical experience in production or a related on-the-floor support function.
• OR High School diploma with at least five years of relevant pharmaceutical experience in production or a related on-the-floor support function.

Qualifications

• Experience with oral solid dosage forms preferred.
• Experience with Food and Drug Administration (FDA) Good Manufacturing Practices (cGMP) and Good Documentation Practices (GDP).
• Experience working within cGMP quality systems.
• Strong technical writing skills.

Benefits

• Positive and fast-paced working environment focusing on continually improving processes to remain innovative and dynamic.
• Competitive Paid Time Off plus 8 paid holidays.
• Medical, dental, and vision benefits effective day one of employment.
• Tuition Reimbursement – support to finish your degree or earn a new one.
• Site-based Employee Engagement activities such as Music Bingo, Puppy Supply Donation Program, Halloween Costume Contests, Pumpkin Painting, and more.
• Employee Resource Groups focusing on Diversity and Inclusion.
• Environmentally friendly, community engagement green initiatives including regular participation in Highway Clean-up.
• Defined career path and annual performance review and feedback process with potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives.
• WellHub program promoting overall physical and mental wellness, including an onsite fitness center.
• Perkspot offers exclusive or private discounts from approximately 900+ merchants in a wide array of categories.