Production Control Specialist – Telecom Assembly & Test
Job Summary
The Lead Operations Specialist is responsible for coordinating and driving day-to-day operational flow across shelter assembly, cable assembly, and network testing to meet throughput, quality, and safety objectives. This role focuses on cross-functional planning, priority setting, escalation management, and continuous improvement, working closely with Assembly Leads, vendors, Industrial Engineering, Quality, and other stakeholders to remove barriers to production and accelerate workflows.
Essential Duties And Responsibilities
Own operational flow and throughput for shelter assembly, cable assembly, and network/power testing by coordinating work plans, staffing needs, and production priorities across teams.
Translate production demand forecasts into effective operational execution strategies by determining labor allocation approaches, aligning workforce capabilities to production volume, and adjusting operational coverage to meet throughput and delivery objectives.
Serve as the primary operational escalation and coordination authority for cross-functional production issues; exercise independent judgment to resolve workflow disruptions, reprioritize operational activities, and implement corrective actions necessary to maintain production continuity.
Drive execution oversight and status reporting, monitor KPIs (throughput, labor efficiency, quality, safety), identify risks/trends, and coordinate corrective actions.
Design and implement workspace changes, process improvements, and selective automation initiatives to reduce labor hours, improve operational flow and increase production efficiency in partnership with Industrial Engineering, Quality, and vendors.
Career Growth: Tuition reimbursement, annual professional development grants, online learning resources, leadership programs, and internal growth opportunities.
Managerial Responsibility
This role has no direct reports.
Travel/Shift Requirements
Assigned to 1st Shift operating on a rotating 12-hour 2-2-3 schedule from 6:00 AM to 6:00 PM, including required weekend coverage as part of the standard rotation.
Work Environment and Physical Demands
Non-temperature-controlled warehouse environment; exposure to seasonal heat and cold. Frequent floor presence with extended periods of walking/standing; occasional lifting up to 50 lbs.
Skills And Abilities Required
Proven ability to coordinate across multiple stakeholders and make timely prioritization/escalation decisions.
Strong operational planning skills, data-driven decision making, and experience tracking KPIs.
Effective communicator with frontline staff and leadership; able to lead cross-functional meetings and gain alignment.
Working knowledge of hand and power tools, basic measurement techniques, and ability to read engineering drawings/schematics.
Experience with production tracking systems, ERP/MRP, work orders, or similar systems.
Familiarity with 5S, standard work, and continuous improvement methodologies preferred.
Education And Experience Required
High school diploma or equivalent required; technical/trade training preferred.
3+ years of experience in assembly, manufacturing, or telecom infrastructure operations.
2+ years leading or coordinating cross‑functional teams or projects (not necessarily direct supervisory headcount).
Experience in structured manufacturing environments with defined processes and metrics preferred.