Production Control Specialist

Responsibilities

• Acts as the knowledge expert of client specifications within print operations.
• Acts as a liaison with Production and Client Services to address issues that arise regarding client SLA to ensure timely resolution of print related issues.
• Proactively communicates issues associated with client SLA’s to management and the Client Service Team.
• Able to inspect/verify printed media, materials, and postage through the sign off process.
• Ensures all special handing processes are followed via instructions.
• Provides necessary feedback/escalation to proper management if standards are not met. Including active communication between shifts, with peers and across departments.
• Proficient knowledge of all in-house systems specific to each area of responsibility.
• Cross trains in all applicable areas to ensure quality goals are met and exceeded.
• Verifies that all jobs are properly reconciled and closed in a timely manner accurately.
• Provides training for continuous improvement for new associates and cross training opportunities.
• May perform other duties/responsibilities as needed or assigned.

Qualifications

• Minimum of 1 year of work experience in a Print/Production environment.
• H.S. degree and equivalent preferred.
• Strong oral and written communication skills. Must be able to communicate effectively.
• Strong organizational skills. Able to multi-task and manage multiple priorities simultaneously.
• Fluency in Spanish highly desired.
• Must be flexible to work overtime, including weekends and holidays as required.
• Functional/Technical skills: Attention to detail, Process management, Ability to spend 8 hours walking on their feet, Ability to work under tight deadlines, Microsoft Office proficient.

Benefits

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education. Benefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.