Product Specialist
Lexus of Austin · Austin, TX · 1 wk ago
Business DevelopmentFull-time
About the role
As a Product Specialist at Lexus of Austin, you will be responsible for helping customers with their vehicle technology questions through various channels.Responsibilities
- Help customers with vehicle technology questions via email, phone, and in person.
- Ensure customers get the most out of their vehicles.
Requirements
- Genuine interest in providing an exceptional customer experience.
- Friendly, enthusiastic, reliable, and positive attitude.
- Excellent communication, interpersonal, and organizational skills.
- A strong work ethic suitable for a fast-paced, results-driven environment.
Qualifications
- Commitment to delivering a world-class car-buying experience.
- Excellence in providing expert advice on available products and services.
- Technical proficiency in using MS Office Suite and CRM tools.
Skills
- Strong customer service skills.
- Proficiency in MS Office Suite.
- Knowledge of vehicle technology and services.
Benefits
- Comprehensive benefits package including health care options, 401k savings and retirement plan with company match.
- Training, resources, and opportunities for career growth and advancement.