Product Specialist

Job Summary

This Product Specialist 2 / Data Specialist position is part of the Health Inspection Program (HIP) within the Maine Center for Disease Control and Prevention, reporting to the Program Manager for HIP. This position will work collaboratively with the Office of Information Technology (also known as MaineIT) to ensure data and systems support are maintained. This position will support HIP, Maine CDC, and provide technical assistance programs to MaineIT.

Key Responsibilities

• Provide oversight for tracking all aspects of licensing, inspection and enforcement data
• Develop and manage quality assurance and quality control processes to facilitate effective and efficient regulatory compliance, including creating queries to facilitate quality assurance and/or quality control
• Cook and advise on proper documentation of information in the database of record
• Provide guidance and assistance to staff on database-related issues (this includes, but is not limited to, developing standard operating procedures, creating and conducting training seminars and technical assistance on database organization and workflow issues)
• Provide advice and recommendations for policy changes and be responsible for quality control of all data entered into the DHE_Tracker system (approximately 26 users)
• Support application testing and oversee application ticket management
• Plan and manage new and ongoing system tasks
• Update GovDelivery subscriptions
• Generate monthly reports for HIP and CDC management (e.g., Complaints, Inspections & Overdue Inspections)

Required Skills

• Required minimum of two years application testing experience
• Essential skills in developing/writing queries in SQL
• Experience analyzing data and building custom reports
• Oracle database experience
• Competency in analyzing data
• Performance monitoring experience
• Ability to put into place quality control plans and identify system improvements
• Ability to develop and generate custom reports for distribution
• Strong communication skills to relay information to non-technical staff

About the Client

With more than 100 agencies, boards, and offices and approximately 13,000 employees, this state government employer is one of Maine's largest and most varied workplaces. From biologists, engineers, and park rangers to attorneys, social workers, nurses, information technology specialists, and correctional officers, the breadth of roles available here reflects the full complexity of serving a diverse and geographically expansive state. What draws professionals to this employer is the combination of genuine public service mission and the quality of life that comes with working in Maine. Positions exist across the state — in Augusta and Portland as well as in coastal, rural, and northern communities — allowing professionals to build careers without leaving the places and landscapes that make Maine distinctive. The organization is committed to building an inclusive, welcoming workforce that reflects the diversity of the communities it serves. Leadership has invested in hybrid and flexible scheduling options across many roles, creating a work environment that acknowledges the whole professional — not just the work they produce. Employees describe an atmosphere that is generally supportive and low-stress, with colleagues who are genuinely dedicated to their agencies' public missions. Career development pathways exist across departments, with structured support for those who wish to advance, cross-train, or deepen their expertise over time. The organization is certified as an Age-Friendly Employer, reflecting a commitment to welcoming professionals at every career stage.

About GTT

We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.