Product Specialist

About the role

Eaton is looking for a technically minded Product Specialist to join our Power Systems Division in Waukesha, WI. Relocation assistance is provided for candidates outside a 50-mile radius of Waukesha. The expected annual salary range is $71,000 – $105,000, based on skills, experience, and market considerations.

Responsibilities

• Prepare accurate, well-written customer proposals from RFQs, specifications, one-lines, and related documentation.
• Create multiple transformer proposals daily, ensuring accuracy and completeness.
• Review specifications to confirm customer requirements, product fit, pricing features, lead times, and identify exceptions, alternatives, and special testing or documentation needs.
• Process multiple orders daily by verifying purchase orders and specifications against proposals, resolving discrepancies, assembling documentation for engineering, and managing customer change orders.
• Approve and negotiate pricing within established guidelines using competitive feedback and market knowledge.
• Collaborate with team members to meet proposal deadlines and provide technical support to customers, agents, and internal departments.
• Support quotation programs through training, testing, and improvement suggestions, and act as a liaison between engineering, marketing, scheduling, and customers.
• Apply lean tools for continuous improvement and maintain knowledge of industry standards such as ANSI, IEEE, CSA, and NEMA.
• Participate in ISO work instruction development, customer visits, plant tours, and occasional site visits.

Qualifications

• Bachelor’s degree from an accredited institution.
• One year of engineering, product support, customer service, inside sales, or proposals experience.

Preferred Qualifications

• Bachelor’s degree in engineering.
• Experience using ERP and quotation systems.
• Two or more years of experience in technical marketing, manufacturing, or engineering.

Skills

• Knowledge of electric power distribution transformers and their components and accessories.
• Knowledge of typical applications, equipment, systems, and standards for electric power distribution transformers.
• Excellent oral, interpersonal, and written communication skills.
• Detail-oriented with the ability to balance multiple priorities and work to deadlines with a high degree of accuracy.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint), SAP or other ERP-related systems.