Product Specialist

At Okuma America Corporation, we are committed to delivering industry-leading CNC machine tool technology and helping our customers achieve long-term success through innovation, expertise, and exceptional support.

How You'll Make an Impact

• Product Expertise & Sales Enablement
  • Continuously develop and maintain expert-level knowledge of Okuma machine tool features, capabilities, and applications.
  • Create and maintain sales tools, presentations, product resources, and support materials used during customer visits, training sessions, meetings, and events.
  • Serve as a trusted technical resource for the Okuma and distributor sales organizations.
• Training & Content Development
  • Design, develop, and deliver engaging product training programs for distributor sales personnel.
  • Create educational content that enhances product understanding and supports sales effectiveness.
  • Identify opportunities to improve training materials and learning experiences based on field feedback and market needs.
• Market & Competitive Analysis
  • Collaborate with analysts and regional teams to identify industry trends, customer needs, and market opportunities.
  • Evaluate competitor products and provide detailed competitive analyses to support sales strategy and product positioning.
  • Translate market intelligence into actionable recommendations that strengthen Okuma's competitive advantage.
• Field Support & Customer Engagement
  • Travel to distributor locations to conduct educational training sessions and product demonstrations.
  • Partner with distributor sales teams on customer visits and sales calls, providing product expertise and technical support.
  • Support distributor open houses, trade events, and customer-focused activities.
  • Assist with Okuma America open houses, events, and promotional initiatives.
• Communication & Reporting
  • Provide weekly and monthly updates on projects, activities, travel, and key initiatives.
  • Maintain clear communication with internal stakeholders regarding progress, opportunities, and market feedback.
  • Support continuous improvement efforts and contribute additional value beyond assigned responsibilities.
• Safety & Compliance
  • Adhere to all company policies, procedures, and workplace safety practices.
  • Perform other duties as assigned in support of organizational goals.

Requirements

• Education
  • Trade School or Technical School training required.
  • Associate Degree in Manufacturing, Engineering, Industrial Technology, Business, or a related field preferred.
• Experience
  • Minimum of five (5) years of experience in manufacturing, machine tools, industrial equipment, technical sales support, training, product management, or a related field.
  • Experience working with CNC machine tools or advanced manufacturing technologies is strongly preferred.
• Skills & Competencies
  • Strong presentation, training, and communication skills.
  • Ability to explain complex technical concepts to diverse audiences.
  • Strong analytical and problem-solving capabilities.
  • Experience developing training materials and sales support content.
  • Understanding of manufacturing processes and machine tool applications.
  • Ability to interpret market trends and competitive information.
  • Self-motivated with strong organizational and project management skills.
  • Ability to travel frequently to support distributors, customers, and company events.
  • Proficiency with Microsoft Office applications and business reporting tools.

Schedule

50% travel required to support distributor training, customer visits, sales activities, and company-sponsored events.

Benefits

• Competitive bonus opportunities
• Pension and 401(k) plans
• Medical, dental, and vision coverage
• Company-paid disability insurance
• Tuition reimbursement
• Wellness programs
• Generous paid time off
• Paid holidays
• Parental leave
• Flexible scheduling options

About Okuma

At Okuma, innovation is more than a goal. It is part of who we are. As one of the world's leading manufacturers of CNC machine tools, we invest in advanced technology, employee development, and strong customer relationships. Our team members enjoy a collaborative environment where knowledge sharing, continuous learning, and professional growth are encouraged. When you join Okuma, you become part of an organization that values excellence, teamwork, integrity, and a commitment to helping customers succeed. You'll have opportunities to expand your technical expertise, work alongside industry professionals, and contribute to meaningful business outcomes.