Product Specialist

Non-exempt position; overtime at 1.5× base rate for hours over 40 per week or as required by state/local law.

About the role

Support the Company’s Business Group Promotional Funding program, including pre/post-sales data analysis, promotional funding strategy, and sales analytics. Additionally, focus on a new initiative to automate efforts by combining internal tools, AI, and blockchain to streamline data flow across negotiation, funding tracking, and reconciliation.

Responsibilities

• Plan and forecast pricing, sales program management, and aftermarket product promotions.
• Manage the Promotional Funding program end-to-end, primarily in a support capacity.
• Input negotiated or under-negotiation rates into the proprietary Funding Tracker tool.
• Conduct scenario planning and prior-quarter analysis to support negotiation preparation.
• Act as a secondary checkpoint on reconciliation by validating Revenue Assurance figures against expected funding outcomes and investigating discrepancies.
• Document current business processes clearly for the GTS team to build automation, without writing the automation code themselves.
• Support external OEM reporting tied to reconciliation cycles and contractual requirements.

Qualifications

• 5 years of experience as an After Market Product Professional.
• Experience working cross-functionally and directly with top-tier OEMs (e.g., Ericsson, Nokia, Cisco, ZTE, Samsung, Apple, Google).
• Sales analysis using pre/post-sales data with tools such as Excel/Sheets, Teradata, ThoughtSpot, Looker, and Click.
• Prior BI tool experience (e.g., Teradata, ThoughtSpot, Looker) for sales data analysis, with the ability to quickly learn new platforms.
• Advanced proficiency in Excel/Google Sheets, as this is the primary working environment for the role.
• Ability to translate a business process into technical requirements for automation without writing the automation itself.
• Fluency with AI tools such as Claude, Gemini, or NotebookLM to build dashboards and analyses faster than a traditional BI build cycle.
• Strong negotiation skills.
• Experience with financial reconciliation or revenue assurance processes.
• Experience with sales reporting and forecasting, particularly in reseller or distributor partner management.

Skills

• Ability to run and modify existing SQL queries within BI platforms (e.g., Looker, ThoughtSpot, Teradata) to extract and format reporting output.
• Project management experience or certification.
• Familiarity with JIRA, used between business and GTS teams (nice to have, but not required).

Pay

$45.00 - $50.00/hour.

Benefits

• Medical, dental, and vision benefits.
• Health savings accounts with qualified medical plan enrollment.
• 10 paid days off, 3 days paid bereavement leave.
• 401(k) plan participation with employer match.
• Life and disability insurance.
• Commuter benefits.
• Dependent care flexible spending account.
• Accident insurance, critical illness insurance, hospital indemnity insurance.
• Accommodations and reimbursement for work travel.
• Discretionary performance or recognition bonus.
• Sick leave and mobile phone reimbursement provided based on state or local law.