Product Specialist

About the role

As a Product Specialist at BMW of Bloomfield Hills, you will be responsible for delivering extraordinary customer experiences through professional and courteous assistance with vehicle technology questions.

Responsibilities

• Help customers with vehicle technology questions via email, phone, and in person.
• Ensure customers get the most out of their vehicles.

Requirements

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, and a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• A strong work ethic capable of handling a fast-paced, results-driven environment.

Qualifications

• Comprehensive knowledge of available products and services.
• Strong technical expertise with MS Office Suite and CRM/lead management tools.

Benefits

• Fortune 500 company, consistently recognized as one of the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work.
• Comprehensive benefits program, including health care options, 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement.

Schedule

Hours vary based on department needs.

Pay

Competitive compensation package.

Skills

• Excellent communication skills.
• Organizational and interpersonal skills.
• Technical proficiency with MS Office Suite and CRM/lead management tools.

Benefits

• Health care options (medical, dental, and vision).
• 401k savings and retirement plan with company match.

Contact Us

If you are interested in this position, please apply with us today!