Product Solutions Consultant

About the role

The Product Solutions Consultant supports the successful implementation and adoption of StaffGarden Competency programs for healthcare clients. This role operates with a high degree of autonomy, independently configuring programs, training end users, and driving client adoption.

Responsibilities

• Configure and build Competency programs in StaffGarden based on the agreed-upon program design, applying clinical knowledge to support best-practice structure and accurate platform setup.
• Train end users and new organizations on how to use the StaffGarden Competency program, including ongoing maintenance, so clients can confidently own the program over the long term.
• Support senior consultants and Account Managers in client design sessions and, occasionally, in Quarterly Business Reviews, contributing product and clinical context and helping clients adopt new features.
• Perform quality assurance checks on Competency builds completed by the Support team, flagging issues and escalating complex design questions to senior consultants.
• Capture client feedback during implementation and adoption, and relay it to senior consultants and the Product team to inform prioritization.

Requirements

• 3+ years in acute care nursing and 1+ years nursing professional development required; active RN license strongly preferred.
• Experience implementing or supporting SaaS solutions for clients, ideally including complex or multi-faceted technology platforms preferred.
• Experience in or adjacent to healthcare and nursing professional development settings is strongly preferred.
• Working familiarity with the StaffGarden Competency platform preferred, or the ability to ramp quickly on a configurable SaaS product.
• Solid understanding of competency strategy and use cases in a healthcare setting.
• Strong communication skills, with the ability to translate technical concepts into language end users can understand.
• A self-starter who operates with minimal direction — comfortable navigating ambiguity, independently researching and troubleshooting problems, and driving work forward without close oversight.
• A clinical perspective that helps guide clients on competency design and best practice.
• Ability to travel up to 15% travel for client training and engagement.

Qualifications

• Bachelor’s degree required.

Skills

• Technical proficiency with SaaS platforms.
• Strong clinical knowledge and understanding of competency strategies.
• Excellent communication and interpersonal skills.

Benefits

• Flexible and generous paid time off
• Competitive medical, dental, vision and life insurance
• 401(k) employer matching program
• Parental leave
• Wellness resources
• Charitable matching program
• On-site workout facilities (Leawood, Gilbert, Burlington)
• Community outreach groups
• Tuition reimbursement