Product Consultant

About the role

The City of Los Angeles’ Office of Public Accountability (OPA) is seeking an FUSE Executive Fellow to strengthen customer-centered oversight by advancing economic analysis, affordability program evaluation, and benefits realization strategies tied to major infrastructure investments.

Responsibilities

• Evaluate and translate complex utility investments, rate decisions, and customer programs into clear, customer-centered recommendations and strategies that prioritize affordability, transparency, and measurable ratepayer benefits.
• Conduct a comprehensive listening and learning tour with OPA leadership and staff, representatives from LADWP, Mayor’s Office, and City Council staff, relevant City departments, technical consultants, and community stakeholders.
• Research best practices from peer municipal utilities that have advanced customer-centered benefits realization, affordability program reform, and equitable rate strategies.
• Develop an Advanced Meter Benefits Realization Framework, working with OPA leadership, LADWP staff, and technical partners to define and quantify customer-centered benefits associated with advanced meter deployment.
• Collaborate with OPA staff and contractors to conduct a comprehensive evaluation of LADWP’s customer-facing programs, assessing cost-effectiveness, accessibility, customer experience, and equity impacts, and identifying recommendations for refinement, consolidation, or targeted expansion.
• Generate clear, advocacy-ready economic analyses of major utility investments, rate proposals, or emerging policy questions, translating complex technical modeling into actionable insights.
• Establish standardized evaluation frameworks, dashboards, and reporting templates to strengthen OPA’s long-term capacity to evaluate infrastructure investments, program performance, and ratepayer impacts.
• Develop practical tools and repeatable processes that strengthen OPA’s long-term capacity, while also providing OPA with additional capability to support informed decision-making by the LADWP Board of Commissioners.
• Deliver Utility Investment and Rate Impact Analyses, translating complex technical modeling into actionable insights.
• Establish Foundational Knowledge Transfer Resources, producing documentation, synthesis materials, and internal guidance tools that support sustained oversight, inform Year Two implementation priorities, and strengthen continuity within OPA’s small team.

Requirements

• Synthesizes complex information into clear and concise recommendations and action-oriented implementation plans.
• Develops and effectively implements both strategic and operational project management plans.
• Generates innovative, data-driven, and result-oriented solutions to complex challenges.
• Responds quickly to changing ideas, responsibilities, expectations, trends, strategies, and other processes.
• Communicates effectively verbally and in writing and excels in active listening and conversing.
• Fosters collaboration across multiple constituencies to support more effective decision-making.
• Establishes and maintains strong relationships with diverse stakeholders, both inside and outside of government, particularly community-based relationships.
• Embraces differing viewpoints and implements strategies to find common ground.
• Demonstrates confidence and professional diplomacy while effectively interacting with individuals at all levels of various organizations.

Qualifications

• Master's degree in economics, urban planning, public policy, or a related field.
• At least 5 years of experience in utility regulation, economic analysis, or similar field.
• Experience conducting economic analyses and program evaluations.
• Strong analytical skills and ability to communicate complex information clearly.
• Excellent project management and stakeholder engagement skills.
• Ability to work independently and collaboratively with diverse teams.

Skills

• Strong analytical and quantitative skills.
• Experience with economic modeling and utility rate design.
• Excellent communication and presentation skills.
• Ability to manage multiple projects simultaneously.
• Experience with stakeholder engagement and community outreach.

Benefits

The FUSE Executive Fellow will receive an annual salary of $95,000, along with various health, dental, and vision insurance benefits.

Pay

$95,000 annually

Schedule

Flexible schedule to accommodate the needs of the fellow and the Office of Public Accountability.