Product Marketing Manager

About the role

A Day in Your Life at MKS: As a Product Marketing Manager in VSD Global Service, you will partner with Global Sales, Service Operations, Engineering, Finance, and regional teams to manage key service programs, support commercial execution, and help bring structured service offerings to market. In this role, you will report to the Sr. Product Marketing Manager for VSD Global Service.

Responsibilities

• Own and manage the End of Service (EOS) process, including candidate identification, pipeline management, cross-functional coordination, execution tracking, and communication planning.
• Support global service pricing execution by maintaining price lists, pricing tools, regional guidance, and standard quoting inputs in alignment with Global Sales, Operations, and Finance teams.
• Cook up day-to-day commercial support for regional teams, including pricing questions, quote escalations, special request triage, and clarification of service policies, while escalating strategic or customer-sensitive decisions as appropriate.
• Create practical tools, templates, FAQs, dashboards, and automated process improvements that reduce manual effort, improve quote turnaround time, and increase consistency across regions.
• Develop and maintain structured service offering packages, including refurbishments, trade-in programs, extended warranties, service agreements and other related programs.
• Gather customer, field service, and competitive feedback to identify service gaps, EOS implications, standardization opportunities, and potential new offerings for internal review.
• Support go-to-market execution by developing internal playbooks, sales enablement materials, customer-facing messaging, and rollout communications for approved service offerings.

Requirements

• Bachelor’s degree or equivalent experience required.
• 5+ years of experience in product marketing, product management, service business, or commercial operations.
• Strong ability to coordinate across Cross-functional and Global Teams.
• Comfortable operating in a fast-paced environment with both strategic and execution-focused work.
• Strong analytical and organizational skills with attention to detail.
• Clear and practical communication style, especially when working across global teams.
• Ability to travel up to 25% as required for business needs.

Qualifications

• MBA or advanced technical degree preferred.
• Experience in semiconductor, vacuum, industrial equipment, or global service environments preferred.

Skills

• Bachelor’s degree or equivalent experience required.
• Experience with pricing, service offerings, or aftermarket business models preferred.
• Strong ability to coordinate across Cross-functional and Global Teams.
• Comfortable operating in a fast-paced environment with both strategic and execution-focused work.
• Strong analytical and organizational skills with attention to detail.
• Clear and practical communication style, especially when working across global teams.
• Ability to travel up to 25% as required for business needs.

Benefits

Salary Pay Range: $ 115,000.00 - 145,000.00 per year. This range is a good faith estimate of the expected salary range for this position, based on a wide range of factors including qualifications, experience and training, operational and business needs and other considerations permitted by law.

Bonus: This position is eligible for a discretionary annual bonus, in an amount to be determined by MKS [or as applicable].

Benefits: MKS offers a comprehensive benefits package, including health insurance coverage (medical, dental and vision), 401(k) with company match, life and disability insurance, 12 paid holidays, sick time, 15 paid vacation days, [6 weeks fully paid] parental leave, adoption assistance and tuition reimbursement [and for participation in any stock programs, signing bonus, etc.].