Product Manager, Accreditation (Specialty Pharmacy)

About the role

Lumicera Health Services is seeking an Accreditation Product Manager (APM) to ensure Lumicera and its health‑system pharmacy partners maintain ongoing compliance with accreditation program requirements. The APM will evaluate new accreditation opportunities, integrate them with existing requirements, and lead the development of a culture focused on service excellence and quality processes. Travel to pharmacy sites and/or conferences is required.

Responsibilities

• Ensure Lumicera and its health‑system pharmacy partner locations satisfy and maintain ongoing compliance with accreditation program requirements.
• Evaluate and determine how to integrate new accreditation program opportunities with existing requirements.
• Develop and promote a culture focused on service excellence and quality processes that maintain compliance.
• Travel to pharmacy sites and conferences as needed.
• Provide subject‑matter expertise in accreditation program requirements, including URAC, ACHC, and ASHP for specialty pharmacy.
• Oversee and complete the entire specialty pharmacy accreditation process (URAC, ACHC, etc.) and maintain documentation demonstrating compliance.
• Develop and maintain policies and procedures that support ongoing compliance with accreditation requirements.
• Conduct process audits to ensure compliance with accreditation standards.
• Assess needed requirements and analyze new or updated accreditation standards, assisting responsible areas in implementing changes within required timeframes.
• Assist functional owners with documenting and managing action plans for non‑compliant processes, including timelines and specific corrective actions.
• Perform root‑cause analysis of errors and help develop and implement corrective actions or rapid process‑improvement plans.
• Assist in the creation, documentation, and reporting of ongoing Quality Improvement Projects and related processes.
• Other duties as assigned.

Requirements

• Bachelor’s degree or equivalent (required).
• Experience working in a healthcare setting (preferred).
• Previous experience with quality management and/or accreditation in pharmacy practice (URAC, ACHC, and/or ASHP) strongly preferred.
• Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint (required).
• Proficiency in Microsoft SharePoint (preferred).
• Ability to participate in, adhere to, and support compliance program objectives.
• Consistently interact cooperatively and respectfully with other employees.

Benefits

• Top‑of‑the‑industry health, dental, and vision insurance.
• 20 days paid time off.
• 4 weeks paid parental leave.
• 9 paid holidays.
• 401(k) company match of up to 5% with no vesting requirement.
• Adoption Assistance Program.
• Flexible Spending Account.
• Educational Assistance Plan and professional membership assistance.
• Referral Bonus Program – up to $750.