Product Demonstration Manager (In-Store Selling) - Midland / Odessa, TX

Responsibilities

No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As an In-Store Selling Manager, you'll lead the Store's Connections Selling Team to provide superior customer service, while maintaining the Department on a daily basis.

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources—People—drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

• Have a HEART FOR PEOPLE: commitment to work hard and make sure your Customers and Partners come first
• Have a HEAD FOR BUSINESS: the know-how to combine first-class customer service and merchandising / selling
• Have a PASSION FOR RESULTS: drive to meet sales goals in a fast-paced environment, while handling multiple concurrent tasks

We are looking for:

• experience in demonstrations, selling, and customer service
• experience in leadership
• passion for food; strong interest in / knowledge of cooking, including ingredients and preparation
• drive for financial results

Sales

Increases department contribution by effectively driving sales and customer engagement through selling events while effectively managing shrink and product cost

Creates an atmosphere of celebration by participating in Total Store Events, displaying temporary decorations, creating themed recipes, and cross merchandising

Plans, analyzes, builds, and maintains promotional product orders and delivery schedules with Department Managers using the display plan tool, inventory management tool, and SOPs to meet sales goals

Led display planning and maintenance for selling events; ensures A+ Standards of merchandising and signage are applied; events are neatly organized, signed, and tagged

Completes / distributes required reports and paperwork to ensure accounting statements accurately reflect Dept performance

Completes events recaps for corporate admin team regarding Customer Experience wins and opportunities for future planning and improvement strategy

Food Safety / Sanitation

Ensures Department and Partners comply with H-E-B, federal, state, and local policies and standards for food safety and sanitation

Provides proper tools and training for partners to operate Department in accordance with most recent ORT / QA guidelines

Maintains safety / sanitation of equipment and Department; maintains sanitation standards throughout the work area

Establishes guidelines for Department operations in accordance with 5-S; audits to ensure maintenance

Maintains proper PPE for Department

Ensures food safety certifications, CFM certifications, and TABC certifications are current