Product Configuration Technician
VEGA Americas, Inc. · Mason, OH · 4 days ago
Information TechnologyFull-time
What You’ll Do
- Create/maintain MRP/CRM program for Pressure/Level and Radiometric products.
- Provide engineering assistance and as required facilitate the development of bills of material/drawings by the engineering design group when special engineering is required.
- Work with internal and external customers on special design needs required to fit specific applications.
- Review order documentation, consult with sales personnel, and identify equipment specifications when the model number entered in the configuration program does not automatically generate bills of material.
- Able to work effectively in a fast-paced environment while balancing multiple tasks.
- Consult with Sales personnel and identify unique equipment requirements when product configuration does not match possible product configurations available in the CRM – Product configurator.
- Product Configuration
- Review the To-Do system in VEGA`s CRM for special customer requests.
- Manage the CRM system for special configurations either driven through the ECN Process or through Special Modification requests.
- Work effectively with all departments within the organization to fulfill external customers' special product requirements.
- ECN Coordination
- Works with all departments to facilitate and maintain the ECN/Modification Process from beginning to end.
- Proactively monitors the Modification Process and identifies bottlenecks that need to be addressed to facilitate its progress.
- Interfaces with VEGA Germany to keep apprised of Modification procedural or process changes.
- Label Coordination
- Review label requirements for products, design and layout in MRP & label program as required.
- Set-up and installation of all Production laser engraving machines.
- Coordination internally & externally with manufacturers when service is required on machines.
- Associate's degree or equivalent from a two-year College or technical school OR six months to one-year related experience AND/OR training; or equivalent combination of education and experience.
- Mechanical Aptitude with an ability to follow assembly drawings.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- Good written and verbal communication skills.