Product Application Specialist - Inside Sales

About the Role

Are you a technically minded professional looking to combine your engineering or manufacturing background with customer interaction and sales support? We're seeking a Product Specialist – Inside Sales to join a growing team supporting advanced industrial and test & measurement products. This is an excellent opportunity for someone with a technical background—whether in engineering, manufacturing, technical support, or as a hands-on technician—who wants to expand into a more customer-facing role. You'll work closely with customers, engineering teams, manufacturing representatives, and sales leadership while developing expertise in highly specialized technical products.

Responsibilities

• Serve as the primary point of contact for customer inquiries, product questions, and requests for information.
• Prepare accurate quotations, pricing, and product configurations.
• Manage day-to-day inside sales activities including lead follow-up, customer communication, and CRM updates.
• Qualify inbound sales opportunities and route leads to the appropriate sales channels.
• Provide first-level technical support and coordinate with engineering on more complex inquiries.
• Support external sales efforts through proposal preparation, product demonstrations, and customer presentations.
• Track open quotes and follow up with customers to improve conversion rates.
• Coordinate order processing with operations, finance, and customer service teams.
• Support marketing initiatives, trade shows, and promotional activities.
• Assist customers with repair status updates and service-related inquiries.
• Maintain customer and opportunity data within CRM systems.

Qualifications

• Associate degree or equivalent experience required; Bachelor's degree preferred.
• 1-3 years of experience in technical sales, inside sales, customer support, technical support, manufacturing, engineering, or a related field.
• Strong technical aptitude and ability to learn complex industrial products.
• Experience in electrical, electromechanical, industrial manufacturing, instrumentation, or related technical environments is highly preferred.
• Excellent communication and customer service skills.
• Proficiency with Microsoft Office and CRM systems.
• Ability to manage multiple priorities in a fast-paced environment.
• Familiarity with engineering concepts, industrial products, or technical equipment is a plus.

Preferred Qualifications

• Experience supporting technical products or industrial equipment.
• Background in test & measurement, instrumentation, electronics, controls, or data acquisition systems.
• Exposure to manufacturing representative networks, distributors, or channel sales.
• Experience with Salesforce or other CRM platforms.
• Engineering, technician, or manufacturing experience with customer-facing responsibilities.

Why You'll Love This Opportunity

• Ideal entry point into technical sales and product management.
• Hybrid work environment with a strong collaborative team culture.
• Opportunity to learn advanced technologies and highly specialized products.
• Work directly with engineering, operations, marketing, and sales leadership.
• Clear path for career growth within technical sales, product management, and business development.

Compensation & Benefits

• $65,000–$75,000 annual salary
• Hybrid schedule (3–4 days onsite per week)
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and company holidays
• Professional development and career advancement opportunities