Inside Sales / Product Specialist

Essential Duties and Responsibilities

• Respond to customer inquiries, orders, and requests for information in a timely manner via phone, fax, and e-mail.
• Follow up with customers on all communications.
• Support with technical information as required.
• Work to upsell and cross-sell customers on additional Ellwood products.
• Source material for quotes and orders.
• Turn customer purchase orders into work orders quickly and accurately and submit them to Operations.
• Support the roll out of new product development and process technologies.
• Work collaboratively with sales, operations, and other personnel in supporting company goals.
• Participate actively in following and promoting the company's values, mission, and safety culture.

Qualifications

• 3-5 years sales experience in metals industry preferred.
• 2-year college degree or greater preferred.
• Knowledge of tool and die steels preferred.
• Excellent organizational and communication skills.
• Ability to work independently, solve problems and implement solutions in a timely manner.
• Proficient computer skills. Word and Excel.
• Familiarity with ERP Systems a plus.
• Ability to develop relationship with customers and vendors.
• Good organizational, interpersonal and communication skills.
• Must be self-directed, motivated and results oriented, with a strong desire to succeed.
• Strong math and deductive reasoning skills.