Proctor

Duties & Responsibilities

• Maintain computer testing room(s)
• Prepare room in advance of scheduled exams
• Monitor computers; assure operational status; troubleshoot common problems
• Restore testing area to its previous arrangement prior to exiting following exams
• Manage test scheduling and related procedures
• Apply technical knowledge and skills for problem solving, trouble shooting and continuous improvement of process and procedures related to delivery of the online nursing program
• Develop exam schedule
• Proctor computer-based exams
• Validate appropriate identification as necessary for admission to exam
• Help students log in to necessary exam
• Troubleshoot testing issues as necessary
• Monitor exam process and progress
• Enforce all rules and regulations as necessary
• Follow established protocol for integrity breaches
• Provide technical assistance
• Maintain and update knowledge of current operating technology
• Perform administrative support
• Perform various tasks, assignments, and projects as directed by site and nursing administration
• Perform additional duties as requested by nursing faculty
• Maintain and manage individual and group scheduling and calendars
• Manage phone calls, both incoming and outgoing
• Perform inventory control and purchase supplies and equipment for site

Education, Experience & Qualifications

• Excellent teamwork, communication, and organizational skills; positive attitude required
• Holds high degree of integrity, professionalism and confidentiality
• Expertise in Microsoft Office Suite, Windows applications, internet and email
• Must be able to collaborate well with others
• Self-directed personality with the ability to adapt to changing needs and priorities on a daily basis
• Able to perform multiple tasks efficiently and effectively; ability to learn quickly
• Able to follow established procedures and protocols
• Able to maintain a controlled environment when computer and exam issues occur
• Strong customer service skills
• Prompt and have a sense of time limits

Experience

• Experience with MS Office software and Windows environments
• Experience in a higher education environment is strongly preferred, but not required
• Experience with Learning Management (LMS) and Learning Content Management Systems (LCMS) is strongly preferred, but not required

Education/Certifications

• High school diploma or equivalent required
• College degree preferred